In this blog, to help you develop a keen understanding of SMS text messaging. We’re taking a look at the benefits of SMS and practices you can use to improve customer communication on the channel.Continue Reading
The Loop Experience Platform will help you to effectively collect the feedback that you're looking for you so you can act and report on what is going on in-location.Continue Reading
This release was focused on the addition of new management pages to give Loop 360 users more control over users, locations, and tags. In addition to these features, product enhancements were implemented, offering improved usability and performance.Continue Reading
Using the Loop Experience Platform with Tripleseat, you can collect feedback from your guests before and after the event has taken place.Continue Reading
Traditionally, point of sale (POS) has been recognized as the end of a customer experience. A customer approaches the till, an employee checks them out, and they’re on their way. Continue Reading
The Loop Experience Platform adds elements of automation into the platform to ensure you can follow-up with customers during key moments of truth.Continue Reading
Why not use the holiday as an excuse to encourage your customers to continue their relationship with you? Here are three ways to show your hospitality customers love on Valentine’s Day.Continue Reading
Whether you’re just getting started with your own CX program or looking to gather more funding for continued growth, in this blog, we’re detailing how you can establish a compelling business case for CX investment.Continue Reading
With a number of moving parts to consider, in this blog, we’re taking a look at the common challenges businesses face with a customer feedback program, and how to overcome them.Continue Reading
In this blog, we are going to showcase the Loop Inbox, where you can communicate with customers in real time, from the channel of their choice, from one dedicated inbox.Continue Reading
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