Category

Education
School Facilities
School facilities are the backbone of the educational experience, playing a pivotal role in shaping students’ learning environments. From classrooms to playgrounds, every aspect of a school’s infrastructure impacts both students and staff. Consequently, it is imperative for school boards to prioritize facilities management to ensure optimal conditions for education. One powerful yet often overlooked...
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Student using chatbot to leave feedback
In today’s rapidly evolving educational landscape, technology continues to reshape the way we approach teaching and learning. One notable innovation that has gained significant traction is the integration of chatbots into educational institutions. These AI-driven conversational agents are proving to be invaluable tools for managing student queries, providing personalized support, and fostering a more positive...
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In today’s competitive business landscape, standing out amongst other vendors is the key to success. Whether you’re a seasoned entrepreneur or a budding start-up, differentiating yourself from the crowd is crucial for attracting customers and thriving in your industry. In this blog post, we’ll explore effective strategies to help you shine and leave a lasting...
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5 college students sitting around their college dorm talking
As students embark on their journey of higher education, finding the perfect housing option becomes a top priority. The importance of student housing cannot be underestimated, as it significantly impacts academic performance, personal development, and overall well-being. However, identifying the ideal type of living space for students can be challenging for institutions. This is where...
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Students on Campus
Tracking the student experience on campus allows schools to better understand the needs and challenges faced by students. Monitoring this experience, schools can easily identify where improvements can be made to support students in housing, on campus, and enhance the overall experience to improve student satisfaction.  In this blog post we explore the places that...
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Conditional Logic
If it’s your first time drafting a survey, it can be challenging to understand what types of questions you want to ask your customers.  In most instances, several of your customers will be on completely different journeys, purchasing different products and services. So, how exactly can you create a survey that tackles them all? In this...
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Customer Experience
In this blog, we talk about the value of measuring the customer experience, why it’s so crucial and the benefits that follow.  But how can you be sure you’re in need of a measurement program?  Today, we’re uncovering 4 critical signs, it’s time to start measuring the experience. 4 Signs To Start Measuring the Experience...
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Key Features
Over the years, the Loop Experience Platform has made tremendous advancements. Releasing new features and capabilities while refreshing aesthetics and product lines to better suit our client’s needs. While you may keep up with our regular releases, today, we’re here to share our favourite features. In this blog, we’re covering 6 of our favourite key...
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2023 Trends
The past 5 years have been a whirlwind for customers and businesses alike. As we’ve taken the time to transition back to in-person experiences, the way that we show up and interact with each other has changed greatly.For many businesses, 2023 will be an extension of 2022 – keeping digital top of mind but finding ways...
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Customer Complaints
Collecting and resolving complaints is an essential part of business.  While collecting them helps you better understand the customer, resolving them effectively can help you recover experiences, build a solid reputation, and ultimately drive loyalty.  So how can you resolve a complaint effectively? In this blog, we’re unpacking the multi-step process of dealing with customer...
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