Integration Partners

Integrate with your existing solutions in your technology stack allowing for the Loop Experience Platform to be an all-in-one system for everything in the customer journey. From CRM, to POS, to PMS integrations, Loop® will work with your existing technology to ensure a smooth workflow in your operation. 

Choose from industry leading platforms to enhance operations and improve customer experience to generate more revenue. 

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Brochure: Integration Partners

Automate Feedback Collection

The Loop Experience Platform integrates with many different partners. We seamlessly integrate to help automate your feedback collection. Check out this brochure to learn more about the integrations.

Best in Breed Integration Offerings for an All-In-One Solution

The Loop Experience Platform integrates with best in class PMS, POS and CRM platforms to offer a all-in-one solution that gives you the most actionable insights and increases workflow efficiencies.

Event Management

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Tripleseat

Benbria’s Loop Experience Platform  and Tripleseat’s Catering and Event Management Platform provides a seamless integration combines event management along with customer experience.

Healthcare Technology

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PointClickCare

Benbria’s Loop Experience Platform and PointClickCare allows you to automate patient feedback to allow staff more time to care for the patients and their families. 

Mobile Engagement

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Volo!

With Volo! tablets you can enable contactless communication in your hotel when combined with Loop real-time messaging to improve the guest experience. 

Service Optimization Systems

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Flexkeeping

Connect the feedback collected from The Loop Experience Platform with Flexkeeping, a hotel housekeeping and staff collaboration software. 

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HotSOS

Integrate the Loop Experience Platform with HotSOS, which centralizes guest information to keep your staff in the loop to offer a personalize travel experience. 

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Knowcross

With the ability to send requests directly into KNOWService, they can drive efficiency and deliver faster service, enhancing the guest experience.

 

Property Management Systems & Middleware

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Hapi

Deploy Hapi, a property management system (PMS) middleware to share information from Loop to your PMS.

 

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Tiger TMS

Deploy TigerTMS, a property management system (PMS) middleware to share information from Loop to your PMS.

 

Point of Sale Systems & Middleware

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Volante

Integrate your Volante Point of Sale (POS) software with The Loop Experience Platform to offer another channel of engagement in the customer journey to collect feedback from customers. 

 

Communications

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Twilio

Integrate your Twilio account with the Loop Experience Platform for all your messaging needs, including SMS and WhatsApp. 

 

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Mailgun

Integrate Mailgun with the Loop Experience Platform to get data on the emails you have received, opened and clicked on. 

 

Social

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Facebook

Sync your Facebook account with the Loop Experience Platform and include Facebook Messenger into the shared Loop Inbox as a channel of engagement. 

 

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Instagram

Sync your Instagram account with the Loop Experience Platform and include Instagram Direct Messages into the shared Loop Inbox as a channel of engagement. 

 

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X (Formerly Twitter)

Sync your X account with the Loop Experience Platform and include X Direct Messages into the shared Loop Inbox as a channel of engagement. 

 

Messaging

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WhatsApp

Leverage the use of WhatsApp and save on SMS messaging fees. Integrate WhatsApp into your channel options in the Loop Experience Platforms and have a seamless messaging experience with your customers. 

 

Chatbot

DialogFlow

DialogFlow

Make use of our Chatbots using Google Dialogflow. Create automated messages from the Chatbot and leverage our conversation orchestration feature (bot-to-human-handoff) to serve your customers in real time. 

 

Interested in Becoming an Integration Partner?