Integrate with your existing solutions in your technology stack allowing for the Loop Experience Platform to be an all-in-one system for everything in the customer journey. From CRM, to POS, to PMS integrations, Loop® will work with your existing technology to ensure a smooth workflow in your operation.
Choose from industry leading platforms to enhance operations and improve customer experience to generate more revenue.
The Loop Experience Platform integrates with many different partners. We seamlessly integrate to help automate your feedback collection. Check out this brochure to learn more about the integrations.
The Loop Experience Platform integrates with best in class PMS, POS and CRM platforms to offer a all-in-one solution that gives you the most actionable insights and increases workflow efficiencies.
Benbria’s Loop Experience Platform and PointClickCare allows you to automate patient feedback to allow staff more time to care for the patients and their families.
With the ability to send requests directly into KNOWService, they can drive efficiency and deliver faster service, enhancing the guest experience.
Deploy Hapi, a property management system (PMS) middleware to share information from Loop to your PMS.
Deploy TigerTMS, a property management system (PMS) middleware to share information from Loop to your PMS.
Integrate your Volante Point of Sale (POS) software with The Loop Experience Platform to offer another channel of engagement in the customer journey to collect feedback from customers.
Integrate your Twilio account with the Loop Experience Platform for all your messaging needs, including SMS and WhatsApp.
Integrate Mailgun with the Loop Experience Platform to get data on the emails you have received, opened and clicked on.
Sync your Facebook account with the Loop Experience Platform and include Facebook Messenger into the shared Loop Inbox as a channel of engagement.
Sync your Instagram account with the Loop Experience Platform and include Instagram Direct Messages into the shared Loop Inbox as a channel of engagement.
Sync your Twitter with the Loop Experience Platform and include Twitter Direct Messages into the shared Loop Inbox as a channel of engagement.
Leverage the use of WhatsApp and save on SMS messaging fees. Integrate WhatsApp into your channel options in the Loop Experience Platforms and have a seamless messaging experience with your customers.
Make use of our Chatbots using Google Dialogflow. Create automated messages from the Chatbot and leverage our conversation orchestration feature (bot-to-human-handoff) to serve your customers in real time.
