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Tips and Tools
By using a feedback program along with sophisticated technology supporting your staff, you can measure the in-patient experience and build a thriving clinical environment. In this blog, we explore how you can start by measuring the in-patient experience and the benefits that follow.
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In this blog we’re highlighting contactless channels and the key moments in the hotel journey to engage guests. Because, regardless of what contactless channels you opt for, there are many ways to use them to your advantage.
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In this blog, to help you develop a keen understanding of SMS text messaging. We’re taking a look at the benefits of SMS and practices you can use to improve customer communication on the channel.
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With a number of moving parts to consider, in this blog, we’re taking a look at the common challenges businesses face with a customer feedback program, and how to overcome them.
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The focus of this release was to provide enhancements to existing features to further support enterprise customers. Key use cases addressed are related to auditing, access control, survey distribution, operations and reporting. Making it easier for enterprise customers to understand and control the data they collect as well as provide more opportunities to gather data...
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In this blog we are going to break down how tickets are handled in the Loop Experience Platform, looking specifically at Survey Projects and how automation plays a key role in the workflows.
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The release of Loop 4.2 focuses on Facility Management and Hospitality in support of the ability to collect more granular insights and automating action workflows.
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With the right tools in place and an experience strategy, you can better manage student experiences all while streamlining operations on the backend.
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Whether you're managing a small restaurant chain, multiple services across a university campus or ensuring health and safety at a workplace building, a feedback tool is essential to gaining the knowledge you need to be successful with your customers.
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Loop 360 lays the foundation for an engaging user experience that allows for clients to better close the loop on feedback with their customers. Expanding on this philosophy will allow Benbria to add new features in an effort to solidify its position as an all-in-one, real-time customer feedback and messaging platform for location-based operations.
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