Measure and respond to students and faculty across campus over several touchpoints. From housing, to the campus bookstore and cafeteria, get data to support mapping the campus experience to kick-start initiatives and programs.
How do you give a voice to your students, faculty and staff, as well as inform senior management of how campus programs and initiatives are performing over time? With a dashboard that analyzes and visualizes all the data you collect from various touchpoints across campus, have a 360 view of what the campus experience is like for everyone that visits. Build your own custom dashboards for various stakeholders to see the analytics they need to make data-informed decisions about what is working and what needs improvement.
Stay on top of trending topics through written feedback. Efficiently be able to respond and escalate situations across campus with real time messaging capabilities.
Manage multiple food service providers and promote brand standards all from one unique platform. Isolate problems by location and time, using power visualization tools, such as heat maps. Improve business operations with analytics to make informed decisions to improve programs, efficiency and customer experience.
From the bookstore to the print shop, map the student journey through the retail spaces of the campus. Support online order pickup through a messaging channels at retail stores on campus. Collect feedback on the customer experience in location or after the transaction is complete to identify areas of improvement during the purchasing process. Roll up all your feedback and messages into a smart inbox and respond to issues in a quick and efficient manner, that is good for both the business, and the customer.
Being able to manage vendors and know how well each one is doing is key to knowing which vendors to keep on campus. Providing vendors with KPI’s to achieve helps you to know how well they are doing. Collect feedback from students about their preferred vendors and if there are any changes they would like to see made to improve their experience on campus. This will allow you to only use the best vendors on campus that will create additional revenue and improve the on-campus experience.
When it comes to student housing, experience plays a large role on whether students continue to live on campus after their first year, and what they share to other students about housing on campus. Housing experience is essential when it comes to reputation among prospective and existing students, keeping housing full is a key revenue driver and ensuring students remain engaged while living and studying on campus.
Every campus has a unique footprint. Our solutions collect feedback and provide real-time messaging to small and large campus sizes. So whether you have 3 amenities or 30, the Loop Experience Platform can help you improve your Campus Experience using actionable insights.
Effectively manage all of your vendors across campus and collect feedback about each of them allowing you to know how well each one is performing.
Preserve the value of your higher education institution’s brand by ensuring loyalty from everyone that interacts with campus, during their education and beyond.
By collecting student feedback, you can gain insight in what needs to be done to improve the overall campus experience. Actioned feedback will help future engagement.
It’s important to ensure the reputation of student housing on campus remains high. Keeping rooms full is a major revenue driver, for housing and vendors alike.
Analyze feedback from each location separately, enabling you to know which areas of campus is performing well and which ones require the most improvement.
Investing in your campus can become a key differentiator in the marketplace, and knowing where to put those dollars is essential to getting the most out of your budget.
