Automate Tripleseat Pre-Event and Post-Event Feedback Collection with Loop

Running an event can be a complex task. From securing a venue, booking catering, collecting your guest list and many small details, it’s easy to get lost in the shuffle of event planning. With the help of Tripleseat, an event management software, you can streamline the booking process, improve the number of new bookings and take the stress out of managing events.

Using the Loop Experience Platform with Tripleseat, you can collect feedback from your guests before and after the event has taken place. This will allow you to collect key data on the successes and opportunities for future events. Gather actionable insights to improve the overall guest experience and ensure that you maximize the success of future events.

The best part is that it is all automated! For those busy marketing and operations folks, we understand that automation is key to not only making your job easier, but making you look good!

Once you have set up the Integration between your Tripleseat and Loop accounts, set your event types in Loop and then create all your dedicated survey projects that you will need, along with the emails that accompany them with our email template builder. Once your campaigns have been built, sit back and watch the survey data flow in!

The integration with Tripleseat and The Loop Experience Platform makes it easy to automate feedback collection.

Integrate Tripleseat and the Loop Experience Platform for a seamless and automated workflow that allows you to collect feedback before and after your Tripleseat events. Configure various event types with a customized survey project and automatically set your events to collect feedback from your guests before and after your event. 

  • Create your event types in Loop; for example: Wedding, Corporate Event, Birthday etc.
  • Create your pre and post-event survey projects to correlate with your events types.
  • Use the email template builder to create the emails based on your event types to send out your surveys before and after events.

Set a schedule for your pre-event and post event emails to be sent based on the number of hours before or after your event when you would like to solicit the feedback.

Once everything is set-up, you will have workflows that are customized to your guests, that are fully automated for you and your team.

You will then be able to report back on each survey project with Insights for improvements that can be made based on customer feedback. These reports can be exported and shared with key stakeholders in the organization to save you time!

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