Press & Media

Benbria is actively involved in the broader business community focused on customer experience and engagement. Here, you will find some of the latest press releases as well as articles featuring Benbria thought-leaders.

Press releases

Benbria Reporting
Students in hallway
Tripleseat Spotlight
Tablet Vacation
Knowcross Partnership
Ackroo Partner Spotlight

Benbria’s customer experience platform to complement Ackroo’s gift card, loyalty and rewards solutions

European Data Protection

Benbria’s Loop platform is compliant to new GDPR in advance of May 25th deadline.

Benbria Team in Europe

Partnership with WCS Europe will bring sales and support services for the Loop platform to France, Spain, and Portugal markets. 

Criton clients can now embed Loop’s real-time messaging and ordering functionality into their branded App experience.

TaraSpan to provide Benbria’s Loop throughout India.

Integrations with Facebook Messenger and a new SDK give hoteliers cutting-edge tools and channels to connect with guests and improve social standing.

Report summarizes findings from a joint program with the International Luxury Hotel Association and Cornell University’s Institute for Healthy Futures.

The resort, which won 2016 Best UK Hotel and the 2015 European Hotelier of the Year, uses Loop® to create meaningful connections with guests.

Loop allows guests to connect with on-ship Royal Genie service in real-time.

Loop Messenger™ and OnDemand™ products combine real-time guest messaging with faster menu-driven ordering.

Benbria’s Loop® plus Digital Alchemy’s award-winning suite of hospitality guest marketing solutions enables guests to be more engaged, connected, and loyal

Loop® can now integrate with a wider variety of systems and hotels globally

Loop® becomes a brand standard for all 856 locations across Canada

Loop becomes the official mobile guest engagement solution for the world’s largest independent hotel brand

International Luxury Hotel Association appoints Benbria Corporation as its official text and mobile guest engagement technology partner

Loop empowers restaurants to increase same-store sales & improve guest satisfactionby driving real-time operational improvements to quality, service and cleanliness (QSC)

A&W Canada Leverages Loop Mobile Customer Engagement Solution to Drive Real-Time Operational Insight and Staff Action to Improve the Guest Experience

A&W Canada Leverages Loop Mobile Customer Engagement Solution to Drive Real-Time Operational Insight and Staff Action to Improve the Guest Experience

Loop® Mobile Customer Engagement Solution Honored for Helping Retail, Hospitality and Restaurant Brands Increase Same-Store Sales, Improve Operational Excellence, and Increase Customer Satisfaction

Omnichannel shopper engagement enables retailers to increase in-store sales conversions, improve business operations and create a more personalized in-store shopping experience

Fresh Food Chain Improves Customer Satisfaction and Provides a Unique Shopping Experience Differentiated from Big Box Retailers and Traditional Grocers

Real-Time Insight and Staff Action Delivers a Monthly Positive Return in Recovering At-risk Guests and Preempting Negative Online Reviews

Loop® Mobile Engagement App, Live In-Store Scoreboard, and Kiosk, by Benbria® Corporation, drives 15 percent guest use rate due to speed and ease of use

Hotel sees a 58% improvement in event-request fulfillment, resulting in increased client satisfaction, product and service upsell and event rebooking

On-the-spot mobile engagement helps hotels increase event revenue via improved meeting planner experience, streamlined event order management and increased event bookings

BlazeLoop Helps Retailers Convert In-Store Shoppers and Showroomers into Buyers through Real-Time Connection to Front-line Staff at the Pivotal Point in the Buying Decision.

BlazeLoop® Customer Engagement Solution Honored for Helping Clients Recover At-Risk Customers and Increase In-Store Sales Conversion Rates.

BlazeLoop Enables Businesses to Recover At-Risk Customers, Increase In-Store Sales Conversion Rates and Improve Front-line Operations through Real-Time Customer Engagement

TMCnet Enhances the Delegate Experience at ITEXPO with On-the-Spot Feedback, Action and Resolution

In the news

— Hospitality Technology

— Hospitality Upgarde

— Phocus Wire

— Wesley Clover

— Hospitality Technology

— Hotel Business

– Hospitality Upgrade

Hotels Go Mobile to Enrich the Guest Experience – Mobile & Text Engagement Helps Hoteliers Build Strong Bonds with Mobile-Social Guests

– Luxury Hoteliers Magazine

– Hospitality Upgrade

– Retail TouchPoints

– Retail Technology

– Mobile Enterprise

– Experience Matters

– CommerceLab

– QSR Magazine

– A&W

– Restaurant Technology

– Ottawa Business Journal

– Ottawa Citizen

– Business Traveler USA

– Hospitality Technology

– QSR Web

– Hospitality Technology

– Call Center Software

– IT Canada

– IT World Canada

– Retail TouchPoints

– TMCnet

– Verizon

– CRM Buyer

– Fuel Awards

– Loyalty360

– Fast Casual

– TMCnet

– Contact Center Solutions

– ITExpo

– ITExpo

– Verizon

– TMCnet

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