Long Term Care and Retirement Residences

Deploy an All-In-One Solution for Resident and Family Experience Management

Manage multiple providers including food services, retail and facilities management to promote brand standards all from one unique platform. Isolate problems by location and time, using powerful visualization tools, such as heat maps. Improve business operations with analytics to make informed decisions to improve programs, efficiency and customer experience. 

Delivering a Unified Experience

With a collection of disparate vendors across the residence, from the cafeteria to patient rooms, it is challenging to deliver a unified experience throughout the patient journey. 

Brand Management

Preserve the value of your institution’s brand by ensuring loyalty from everyone that interacts with your institution, during their stay and beyond.  

Give Patients a Voice

By collecting patient feedback, you can gain insight in what needs to be done to improve the overall experience. Actioned feedback will help with future engagement. 

Drive Revenue with Residence

Ensure the reputation of the institution remains high for prospective clients. Keeping rooms full is a major revenue driver in the residence, for housing and vendors alike.

Invest in Effectively Your Centre

Investing in your centre is a key differentiator in the marketplace, and knowing where to invest is essential to getting the most from your budget. 

Know Which Programs Are Working

Collect data on new and existing programs to determine if they are having the desired outcomes. This will allow for data-driven decision making for the operations team. 

Acute Care and Hospitals

Manage the Short-Term Patient Experience

Manage the many facets of hospital management from food service providers to promoting cleaning standards all on one unique platform. Easily able to isolate problems indicated by patients or staff, based on location and priority. Improve business operations with analytics to make informed decisions to improve patient care, cleaning standards and efficiency. 

Delivering a Unified Experience

With a collection of disparate vendors across the hospital, from the cafeteria to patient rooms, it is challenging to deliver a unified experience throughout the patient journey. 

Quick Response Time

Allow patients and family members to indicate if there are issues either in the patients room, in the cafeteria or in the common area’s. This will allow operations to prioritize cleaning and patient care. 

Give Patients a Voice

By collecting patient feedback, you can gain insight in what needs to be done to improve the overall experience. Actioned feedback will help future engagement. 

Reputation Management

It is important to ensure that the reputation of the hospital remains high for patients. This will allow the patients to know that during their visit they will receive high quality care and insure loyalty from everyone that interacts with the hospital during the length of your patients stay. 

Operational Programs

Collect data on new and existing programs to determine their effectiveness of running the hospital. This will allow for data-driven decision making for the operations team and allow the institute to run smoothly. 

Invest in Patient Care

Investing in hospital and patient care, allows patients and their families to know they will be well looked after during their short term stay. This is essential to managing your reputation within the community. 

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