Long Term Care and Retirement Residences

All-In-One Solution for Resident and Family Experience Management

Manage multiple providers at healthcare centres including food services, retail and facilities management to promote brand standards all from one unique platform. Isolate problems by location and time, using powerful visualization tools, such as heat maps. Improve business operations with analytics to make informed decisions to improve programs, efficiency and customer experience. 

Check Out Our Healthcare Video    >

Two People sitting on bench in Long Term Care
Nurse talks to patient at long term care home
Solutions: Healthcare

Capture in the Moment Feedback Across the Facility

Allowing patients and their families to submit feedback and enable conversations with staff allows for a more pleasant stay, and helps boost reputation management . Utilizing real time experience management feedback, allows you to make informed decisions across the facility. This brochure dives into how the Loop Experience Platform will allow you to provide patients and their families with a voice to help drive results. 

Delivering a Unified Experience

With a collection of disparate vendors across the hospital, from the cafeteria to patient rooms, it is challenging to deliver a unified experience throughout the patient journey. 

Invest Effectively in Your Centre

Investing in your centre is a key differentiator in the marketplace, and knowing where to invest is essential to getting the most from your budget and increasing patient experience. 

Drive Revenue with Residence

Ensure the reputation of the institution remains high for prospective clients. Keeping rooms full is a major revenue driver in the residence, for housing and vendors alike.

Know Which Programs Are Working

Collect data on new and existing programs to determine if they are having the desired outcomes. This will allow for data-driven decision making for the operations team. 

Give Patients a Voice

By collecting patient feedback, you can gain insight in what needs to be done to improve the overall experience. Actioned feedback will help with future engagement. 

Quick Response Time

Allow patients and family members to indicate if any issues in the patients room, in the cafeteria or in the common area’s, allowing operations to prioritize cleaning and patient care. 

Healthcare

Trusted Member:

Loop Membership Senior Dining Association
Acute Care and Hospitals

Manage the Short-Term Patient Experience

Manage the many facets of hospital management from food service providers to promoting cleaning standards all on one unique platform. Easily able to isolate problems indicated by patients or staff, based on location and priority. Improve business operations with analytics to make informed decisions to improve patient care, cleaning standards and efficiency. 

Older patient playing on tablet

Brand Management

Preserve the value of your institution’s brand by ensuring loyalty from everyone that interacts with your institution, during their stay and beyond.  

Give Patients a Voice

By collecting patient feedback, you can gain insight in what needs to be done to improve the overall experience. Actioned feedback will help future engagement. 

Delivering a Unified Experience

With a collection of disparate vendors across the residence, from the cafeteria to patient rooms, it is challenging to deliver a unified experience throughout the patient journey. 

Operational Programs

Collect data on new and existing programs to determine their effectiveness of running the hospital allowing for data-driven decision making and allows the institute to run smoothly. 

Invest in Patient Care

Investing in patient care, allows them and their families to know they will be looked after during their stay and is essential to managing your reputation within the community. 

Reputation Management

Ensuring the reputation of the hospital remains high for patients allows them to know that during their visit they will receive high quality care during the length of the stay. 

Hardware Solutions for Healthcare

Receive a personalized demo from a customer experience specialist.

Interested in learning more about Loop for Healthcare?



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