Manage multiple providers at healthcare centres including food services, retail and facilities management to promote brand standards all from one unique platform. Isolate problems by location and time, using powerful visualization tools, such as heat maps. Improve business operations with analytics to make informed decisions to improve programs, efficiency and customer experience.
Allowing patients and their families to submit feedback and enable conversations with staff allows for a more pleasant stay, and helps boost reputation management . Utilizing real time experience management feedback, allows you to make informed decisions across the facility. This brochure dives into how the Loop Experience Platform will allow you to provide patients and their families with a voice to help drive results.
With a collection of disparate vendors across the hospital, from the cafeteria to patient rooms, it is challenging to deliver a unified experience throughout the patient journey.
Investing in your centre is a key differentiator in the marketplace, and knowing where to invest is essential to getting the most from your budget and increasing patient experience.
Ensure the reputation of the institution remains high for prospective clients. Keeping rooms full is a major revenue driver in the residence, for housing and vendors alike.
Collect data on new and existing programs to determine if they are having the desired outcomes. This will allow for data-driven decision making for the operations team.
By collecting patient feedback, you can gain insight in what needs to be done to improve the overall experience. Actioned feedback will help with future engagement.
Allow patients and family members to indicate if any issues in the patients room, in the cafeteria or in the common area’s, allowing operations to prioritize cleaning and patient care.
Manage the many facets of hospital management from food service providers to promoting cleaning standards all on one unique platform. Easily able to isolate problems indicated by patients or staff, based on location and priority. Improve business operations with analytics to make informed decisions to improve patient care, cleaning standards and efficiency.
Preserve the value of your institution’s brand by ensuring loyalty from everyone that interacts with your institution, during their stay and beyond.
By collecting patient feedback, you can gain insight in what needs to be done to improve the overall experience. Actioned feedback will help future engagement.
With a collection of disparate vendors across the residence, from the cafeteria to patient rooms, it is challenging to deliver a unified experience throughout the patient journey.
Collect data on new and existing programs to determine their effectiveness of running the hospital allowing for data-driven decision making and allows the institute to run smoothly.
Investing in patient care, allows them and their families to know they will be looked after during their stay and is essential to managing your reputation within the community.
Ensuring the reputation of the hospital remains high for patients allows them to know that during their visit they will receive high quality care during the length of the stay.
