Manage multiple providers at healthcare centres including food services, retail and facilities management to promote brand standards all from one unique platform. Isolate problems by location and time, using powerful visualization tools, such as heat maps. Improve business operations with analytics to make informed decisions to improve programs, efficiency and customer experience.
PointClickCare is a care collaboration network within the healthcare industry. The Loop Platform integrates with PointClickCare at 3 key points: Admission, Discharge and Transfer. This allows you to collect feedback at key points in the patient journey. We can also help you implement surveys across the property where you want to collect feedback. This could be in the cafeteria, event spaces and any other communal space. We also have the ability to collect feedback from family members of the patient to get a more complete view of the patients experience.
Allow patients and their families to submit feedback and enable conversations with staff allows for a more pleasant stay, and helps boost reputation management . Utilizing real time experience management feedback, allows you to make informed decisions across the facility. This brochure dives into how the Loop Experience Platform will allow you to provide patients and their families with a voice to help drive results.
Manage the many facets of hospital management from food service providers to promoting cleaning standards all on one unique platform. Easily able to isolate problems indicated by patients or staff, based on location and priority. Improve business operations with analytics to make informed decisions to improve patient care, cleaning standards and efficiency.
Improving the patient experience has become a strategy for building a successful healthcare facilities. Ensuring patients have a positive experience at your facility will improve the reputation of your facility, and improve the overall patient experience. In this eBook learn how to improve the customer (patient) experience and how this could have a significant impact at your healthcare centre.