Deploy the channels that are most relevant to your business. Collect real-time feedback and engage with your customers on their preferred channel of choice – all from a single platform.
Collect high-volume feedback offline with kiosks and capture valuable contact information to engage and recover at-risk customers in-the-moment. Learn more.
Leverage one of the core universal communication channels to engage with your customers and seamlessly transition to other engaging channels.
Engage with your customers on the most widely adopted channel with the highest conversion rates.
Create a Business Profile and engage with 1.5B people worldwide.
Connect your Facebook Pages and manage your Facebook Messenger conversations within the Loop Inbox.
Connect your Twitter account and respond to Twitter DMs in real-time from the Loop Inbox.
Collect feedback by location on any device or embed in touchpoints.
Messaging and requests all-in-one with no app download required.
Collect feedback by location, and route by location, type and more.
Integrate existing and emerging channels into our platform.
Integrate existing and emerging channels into our platform.
The channel management capabilities in the Loop Experience Platform enables the rapid configuration, branding and deployment of channels to engage with customers across any touchpoint and journey.
