Channels of Engagement

Engage Customers Where They Are With a Modern Suite of Channels

Engage your customers where they are on their channel of choice. Channel Management is core to the Loop Experience Platform and includes traditional, digital and social channels – all available from a single platform.

Loop Channels Graphic
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Learn How Channels Management Impact Your Business

In this brochure learn about each of the different channels that the Loop Experience Platforms. Learn what each of the channels do, and how you can leverage the channel to improve your business. 

Traditional, Digital and Social

Explore Our Available Channels of Engagement

Kiosk Channel Logo


Collect high-volume feedback offline with kiosks and capture valuable contact information to engage and recover at-risk customers in-the-moment. Learn More.

Email Channel Violet


Leverage one of the core universal communication channels to engage with your customers and seamlessly transition to other engaging channels. Learn More.

SMS Channel Violet


Engage with your customers on the most widely adopted channel in North America with extremely high conversion rates in all industries. Learn More.

WahtsApp Channel Graphic


Create a Business Profile and engage with 1.5B people worldwide using the Loop Inbox. Learn More.

Facebook Messanger Graphic

Facebook Messenger

Connect your Facebook Pages and manage your Facebook Messenger conversations within the Loop Inbox. Learn More.

Twitter Channel Button

Twitter Direct Messages

Connect your Twitter account and respond to Twitter DMs in real-time from the Loop Inbox. Learn More.

Web Channel Button


Integrate and embed Loop using our Web Digital Channel. Learn More.

Mobile Channel Button


Integrate existing and emerging channels into our platform. Learn More.

Channel Link Button


Use the Digital Link Channel to engage customers and clients through links and QR Codes. Learn More. 

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