Channels

Deploy the channels that are most relevant to your business. Collect real-time feedback and engage with your customers on their preferred channel of choice – all from a single platform.

Explore Our Channels

Kiosk

Collect high-volume feedback offline with kiosks and capture valuable contact information to engage and recover at-risk customers in-the-moment. Learn more.

Email

Leverage one of the core universal communication channels to engage with your customers and seamlessly transition to other engaging channels.

SMS

Engage with your customers on the most widely adopted channel with the highest conversion rates.

WhatsApp

Create a Business Profile and engage with 1.5B people worldwide.

Facebook Messenger

Connect your Facebook Pages and manage your Facebook Messenger conversations within the Loop Inbox.

Twitter Direct Messages

Connect your Twitter account and respond to Twitter DMs in real-time from the Loop Inbox.

Web

Integrate and embed Loop using our Web Digital Channel.

Mobile

Integrate existing and emerging channels into our platform.

Link

Use the Digital Link Channel to engage customers and clients through links and QR Codes. 

Channel Management

The channel management capabilities in the Loop Experience Platform enables the rapid configuration, branding and deployment of channels to engage with customers across any touchpoint and journey.

Schedule A Demo