Release 4.20 focused on the addition of new features and feature enhancements to enhance visibility and reporting capabilities across Loop.Continue Reading
Release 4.19 focused on the addition of features in Loop 360 including a contact management page and geofencing restrictions for surveys distributed over link channels.Continue Reading
The Loop Experience Platform has been using Natural Language Processing to capture sentiment, so with these new innovations, we have decided to build and explore how we can take the platform to the next level using AI.Continue Reading
Release 4.18 focused on the addition of new features that leverage artificial intelligence to enhance the usability and efficiency of user workflows across Loop.Continue Reading
Release 4.17 focused on new features available to users in Loop 360 such as contact profiles and a more convenient workflow for adding new users into the platform.Continue Reading
This release introduces a wide range of new features and capabilities within Loop. New features were implemented surrounding custom field management and presentation.Continue Reading
Understanding customer sentiment at key locations during the customer journey is critical to getting an overall big picture of your business.Continue Reading
This release introduces a wide range of new features and capabilities within Loop. New features were implemented surrounding survey distribution, design, and branding. Additional product enhancements were implemented to improve the overall user experience within Loop.Continue Reading
Email is a channel that has been around for decades now. It's a digital channel that is used in business, education and for personal use. This makes it an ideal way to gain the feedback from your customers.Continue Reading
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