Products
Software
Loop Feedback
Loop Messaging
Loop Tickets
Loop Insights
Hardware
Loop Blissful
Loop Elegant
Loop Nugget
Loop Walley
Platform
Channels
Integration Partners
Solutions
Education
Facilities Management
Food Services
Healthcare
Hospitality
Retail
Travel
Resources
Learning
Blog
Case Studies
eBooks
White Papers
Videos
Assistance
CX Glossary
FAQ
Help Center
Log In
Company
About Us
Events
Press
Contact Us
Careers
Products
Software
Loop Feedback
Loop Messaging
Loop Tickets
Loop Insights
Hardware
Loop Blissful
Loop Elegant
Loop Nugget
Loop Walley
Platform
Channels
Integration Partners
Solutions
Education
Facilities Management
Food Services
Healthcare
Hospitality
Retail
Travel
Resources
Learning
Blog
Case Studies
eBooks
White Papers
Videos
Assistance
CX Glossary
FAQ
Help Center
Log In
Company
About Us
Events
Press
Contact Us
Careers
Request Demo
CX Glossary
All
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z
A
Abandonment Rate
Application Programming Interface (API)
Average Order Value (AOV)
Average Resolution Time
Average Speed of Answer (ASA)
B
Brand Advocate
C
Closed Loop Feedback
Cloud Infrastructure
Cloud Spanning
Company Culture
Conversational Feedback
Conversion Rate
Cross-Channel
Custom Dashboards
Customer Acquisition Cost
Customer Analytics
Customer Behaviour Index (CBI)
Customer Churn Rate
Customer Effort Score (CES)
Customer Engagement
Customer Experience (CX)
Customer Experience Management (CEM)
Customer Experience Strategy
Customer Feedback
Customer Insights
Customer Journey
Customer Journey Mapping
Customer Lifecycle
Customer Lifetime Value
Customer Loyalty
Customer Relationship Management (CRM)
Customer Retention Cost
Customer Satisfaction Definition
D
Dashboard
Digital Transformation
Direct Feedback
E
Employee Experience
Engagement Loop
F
Feedback Survey
I
In-Product Call to Action
K
Kano Scale
Key Performance Indicators (KPI’s)
L
Loop Feedback
Loyalty Loop
N
Net Promoter Score (NPS)
Net Revenue Retention Rate
O
Omni-Channel
P
Personalization
Product Champion
Product Qualified Leads (PQL)
Prospect (User) Onboarding
R
Response Rate
Retention Rate
Reviews
Root Cause Analysis
S
SAAS Company
Sample Size
Service Level Agreement (SLA)
SMART Goals
Social Listening
Software Development Kit
T
Total Quality Management (TQM)
U
User Experience
V
Velocity Metrics
VOC Software
Voice of Customer (VOC)
Request a Demo
Contact Us
