Top 5 Ways to Enhance Guest Experience in Hotels In the competitive landscape of the hospitality industry, delivering an exceptional guest experience is no longer a differentiator – it’s a necessity. Travelers today expect more than just a comfortable room; they demand personalized service, seamless technology, responsive staff, and consistent engagement throughout their stay. For...Continue Reading
Advancing AI-Powered Customer Experience At Benbria, we’re committed to pushing the boundaries of customer experience management, and AI is playing an increasingly vital role in our innovation journey. As we continue to develop new features in the Loop Experience Platform, our focus remains on empowering businesses with intelligent tools that drive engagement, efficiency, and actionable...Continue Reading
For Immediate Release Benbria Announces Partnership with Backofhouse.io and Gordon Food Service to Provide Guest Experience Management to Restaurant Owners & Operators OTTAWA, 27 November, 2024 — Benbria is excited to announce a new partnership with Backofhouse.io, a venture owned by Gordon Food Service. Now available in the Back of House marketplace, the Loop Experience...Continue Reading
Enhancing Campus Experience Management In today’s competitive educational landscape, creating a positive campus experience for students, guests, faculty and staff is paramount. Campus Experience Management solutions enable institutions to manage all key touchpoints across the campus including dining, housing, retail, parking, facilities as well as vendor performance—to elevate the overall experience and remain competitive. Let’s...Continue Reading
Release 4.22 focused on the addition of new features designed with the purpose of enhancing administrative workflows in Loop. The introduction of single sign on will allow for a more secure and convenient login method for users in Loop.Continue Reading
Campus dining services play a pivotal role in the overall campus experience, directly influencing students’ daily lives. Effective and responsive dining services can contribute significantly to student satisfaction and well-being. The key to achieving this is through robust and continuous student feedback. In this blog post we explore the ways that student feedback can drastically...Continue Reading
Food is not just sustenance; it’s a source of comfort, joy, and connection. In long-term care homes, the significance of food extends even further, serving as a crucial aspect of residents’ overall well-being. This blog post explores the importance of food in these settings and highlights how collecting feedback from residents can dramatically improve their...Continue Reading
If you are attending EventCamp this week in Boston and you are looking for can’t miss sites, experiences and flavours then look no further! We have put together the ultimate guide to exploring Boston. Boston, often referred to as the “Cradle of Liberty,” is a city steeped in history, culture, and culinary delights. From its...Continue Reading
Release 4.22 focused on the addition of new features designed with the purpose of enhancing administrative workflows in Loop. The introduction of single sign on will allow for a more secure and convenient login method for users in Loop.Continue Reading
In the fast-paced world of business, understanding and enhancing customer experience (CX) is paramount to success. As companies strive to meet ever-evolving customer expectations, the role of data-driven insights cannot be overstated. Among the arsenal of analytical tools available, dashboard reporting stands out as a cornerstone for effective CX analysis. In this blog post we...Continue Reading
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