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Benbria Blog

The Latest from Benbria

Discover the latest trends and thought leadership discussions in customer experience and engagement. Learn best practices for feedback and messaging across multiple channels. Get access to great tips and tools for using the Loop Experience Platform to engage your customers and improve operations by leveraging valuable data insights you have collected.  

Gray Shealy

Hospitality 2017: A Q&A with Gray Shealy

December 27, 2016
Woman using mobile phone and pulling her suitcase in a hotel lobby. Female business traveler walking in hotel hallway.

How Pre-Arrival Messaging Generates Revenue in Hotels

December 9, 2016
Promoting Loop

Tips and Tools: Promoting Loop to Guests and Staff

November 30, 2016
Hotel Technology

20 Essential Facts About Hotel Technology

November 28, 2016
Company Culture

How To Build A Great Company Culture

November 28, 2016
Reputation Management

Reputation Management: A Q&A with Larry Mogelonsky

November 15, 2016
Review Services

6 Ethical Tips to Get More Online Reviews

November 11, 2016
Business Calculating

The Financial Impact of Reputation Management

November 9, 2016
Communicate with Customers

Reputation Management in the Digital Age

November 4, 2016
Student in bookstore

13 Books Every Hotelier Should Read

November 2, 2016
Company Culture

Company Culture: A Q&A with Shane Green, President of SGEi

October 27, 2016
SMS Channel Image

Tips and Tools: Responding to Loop Messages

October 26, 2016
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