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Benbria Blog

The Latest from Benbria

Discover the latest trends and thought leadership discussions in customer experience and engagement. Learn best practices for feedback and messaging across multiple channels. Get access to great tips and tools for using the Loop Experience Platform to engage your customers and improve operations by leveraging valuable data insights you have collected.  

Analyze CX Data

How To Analyze Customer Experience Data Effectively

October 28, 2022
Ticket for Complaint Handling

5 Effective Ways to Use Tickets for Complaint Handling

October 18, 2022
Student Communication

How Higher Education Institutions Can Effectively Communicate With Students

October 11, 2022
Heat Maps Reporting

Use Heat Map Reporting Panels to View Your Data By Shift

October 6, 2022
Loop 4.2 Release

See What’s New: Loop 4.13 Release

October 5, 2022
Housekeeping Feedback

3 Ways To Create a Bulletproof Housekeeping Team Using Guest Feedback 

October 5, 2022
Customer Feedback Survey

4 Must Include Questions For Your Customer Feedback Survey

October 4, 2022
Customer Experience Program

4 Actionable Goals For Your Customer Experience Program

September 20, 2022
Omni Channel Graphic

The Difference Between Multi-Channel & Omni-Channel

September 16, 2022
Food Service Survey Example

Gain More Flexibility with Our New Survey Experience

September 14, 2022
Loop 4.2 Release

See What’s New: Loop 4.12 Release

September 14, 2022
Sending Email Templates

How To Use Email To Collect Customer Feedback (With Templates!)

September 6, 2022
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