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Benbria Blog

The Latest from Benbria

Discover the latest trends and thought leadership discussions in customer experience and engagement. Learn best practices for feedback and messaging across multiple channels. Get access to great tips and tools for using the Loop Experience Platform to engage your customers and improve operations by leveraging valuable data insights you have collected.  

Digital Feedback

Capture Customer Feedback in Digital Locations

December 8, 2022
Loop 4.2 Release

See What’s New: Loop 4.15 Release

December 8, 2022
Digital Transformation

Manage Your Loop Account On The Go

December 7, 2022
Customer Complaints

Turning Customer Complaints to Positive Customer Experience

December 7, 2022
Businesses Using CX

Customer Centricity: Why Businesses Who Don’t Use CX are Failing

November 29, 2022

Use Email to Distribute Your Surveys in Loop

November 23, 2022
Omni-Channel

Redefining Omni-Channel: Be Where Your Customers Are or Risk Losing Them for Good 

November 23, 2022
Distributing Survey through QR Code

Distributing a Survey in Loop CX

November 23, 2022
Student satisfaction in bookstore

How Student Satisfaction Impacts Ancillary Revenue

November 16, 2022
Loop 4.2 Release

See What’s New: Loop 4.14 Release

November 8, 2022
Patient Satisfaction in Long Term Care

The Return on Investment of Patient Satisfaction in Long Term Care

November 8, 2022
Managing Tickets

Essential Steps To Addressing and Managing Tickets With Ease

November 3, 2022
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