Distribute links to customers through digital channels so that they can engage in a friendly and familiar way.
Convert links into QR codes and place them in-location for a contactless way to leave feedback or engage with the brand about their experience.
Loop CX® product is a popular way to use links with the Loop Platform. Links and QR codes are both used to encourage customers to fill out surveys when there isn’t a physical kiosk available. Posting QR codes throughout your business is a great way to encourage customers to fill out surveys throughout their visit. This will help gain more responses and will provide greater data to report on.
Using links and Loop Inbox® is a great way start a conversation with customers. This will help give a customer the opportunity to easily reach the business and have their problems resolved quickly and efficiently.