Collect feedback from your customers in real-time at key touchpoints along the customer journey to shorten time-to-action and keep frontline employees aware and engaged.
Capture contact details to enable rapid follow-up with your customers via the inbox on their preferred channel of choice. A superior approach for Closed-Loop Feedback.
Loop supports a variety of question and survey types to help you measure the customer experience and identify problems and opportunities including Smileys, Thumbs, 5-Star, NPS®, CSAT, CES, and more.
Customize your kiosk so that it’s tailored to your unique brand identity and standards including logos and colours.
Select from a variety of standard and premium models including floor and countertop, and low-end and high-end.
Responses are captured by location to enable location-based reporting and follow-up.
Capture contact details including name, phone number and email to follow-up with them through Loop Messaging on their preferred channel.
Each kiosk is connected to the Loop platform via the network, enabling real-time collection and action to increase conversion and expedite recovery.
Multiple platforms are supported including iOS and Chrome OS.
The Loop Kiosk is global and supports multiple languages to help you collect insights from your audience around the world.
Customize the kiosk to match your brand identity and standards.
