Collect feedback from your customers in real-time at key touchpoints along the customer journey to shorten time-to-action and keep frontline employees aware and engaged.
Capture contact details to enable rapid follow-up with your customers via the inbox on their preferred channel of choice. A superior approach for Closed-Loop Feedback.
Loop supports a variety of question and survey types to help you measure the customer experience and identify problems and opportunities including Smileys, Thumbs, 5-Star, NPS®, CSAT, CES, and more.
Customize your kiosk so that it’s tailored to your unique brand identity and standards including logos and colours.
Select from a variety of standard and premium models including floor and countertop, and low-end and high-end.