Whether you're fresh on the market for a customer experience solution or you're already debating a few options, the capabilities of a dashboard should be top of mind. So what exactly should you be looking for? Let's explore.Continue Reading
In this blog, we’re taking a look at the top student preferred channels to consider across campus. Because selecting the right channels is the key to opening up communication and fostering thoughtful connections.Continue Reading
In this blog, we’re taking a look at how you can differentiate yourself using preference data and how using it in conjunction with technology, can help streamline the process. Continue Reading
Customer experience and guest messaging are now going hand-in-hand. With guest messaging options, hotels and properties alike can improve their customer experience by giving customers ample ways to connect and communicate with staff or their loved ones. Similarly, in-room tablets are also related to having a positive guest experience. In-room tablets help promote guest messaging...Continue Reading
In this blog, we're showcasing the benefits of transitioning towards digital with the top 4 savings you'll experience by ditching paper.Continue Reading
By using a feedback program along with sophisticated technology supporting your staff, you can measure the in-patient experience and build a thriving clinical environment. In this blog, we explore how you can start by measuring the in-patient experience and the benefits that follow.Continue Reading
Let's take a deeper look into why you should be competing on customer experience and how you can get started with your own customer experience program today. Continue Reading
In this blog, to help you develop a keen understanding of SMS text messaging. We’re taking a look at the benefits of SMS and practices you can use to improve customer communication on the channel.Continue Reading
Traditionally, point of sale (POS) has been recognized as the end of a customer experience. A customer approaches the till, an employee checks them out, and they’re on their way. Continue Reading
The Loop Experience Platform adds elements of automation into the platform to ensure you can follow-up with customers during key moments of truth.Continue Reading
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