Category

Education
SDK and KPI
In this blog post, we define API and SDK, share the differences and what you can expect with the incorporation of the Loop Experience Platform.
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SDK Feedback
Get the most out of your app by adding feedback and messaging to both collect and engage your customers in real time.
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NPS Champion
In this blog post, we're sharing how an NPS survey paired with a customer experience platform can help you build brand advocates and also drive new business.
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Survey Feedback
Today, in order to curb low-response surveys and obtain the greatest amount of insight, we're looking at how you can optimize surveys to earn greater responses. Using channels you already leverage and a variety of question types, in this blog you'll learn tips to collect data in the most effective way for your business.  
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QR Code Reciepe
In this blog post, we're taking a look at centralizing location-based feedback, an effective method to engage customers and collect feedback.
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Managing Customer Feedback
In this blog post, we’re taking a look at 6 ways to manage customer feedback in a productive and meaningful way, so you can generate greater customer satisfaction.  
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Loop Survey
Conditional Logic can change the course that respondents take in an answer-based survey, in order to make the survey more relevant and quicker to complete. This increased the likelihood of an increased response rate to your surveys.
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Smily face rating scale
Starting with the fundamentals, we're taking a look at how you can format a customer survey to engage customers and elicit the greatest number of responses.
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NPS Score Dial
For decades businesses have leveraged NPS to gauge how likely customers are to refer their business, vying for new ways to improve their score and surpass industry benchmarks.
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