Collect Responses and Close The Loop on Feedback in Your App

Add surveys or messaging capabilities to your app quickly and easily with the Loop Experience Platform mobile SDK.

Whether you are managing one app for one location, or several apps over a variety of sectors, Loop can keep you connected to your consumers and clients in a seamless way.

Get the most out of your app by adding feedback and messaging to both collect and engage your customers in real time.

Download it for Android

Learn more about the Loop Android SDK Setup

 

Seamless Experience

By integrating surveys and messaging directly into your mobile app, you are able simplify the customer experience for when they are trying to contact you. You’re able to capture feedback in-the-moment and gather real time data to quickly identify opportunities to make improvements.

Capture More Feedback

Use a passive feedback button in strategic places in your app that allow your users to provide feedback whenever they want.

You can also set up predefined time intervals that show a specific experience to a random percentage of your users. For example, you can set the in-app feedback to prompt a user within 5 minutes after they open the app.

Set-up event-based triggers to show a specific experience when a user takes an action within the app. For example, after a successful purchase, a question about value for price could be shown. Similarly, a Live Chat could be triggered asking if they need help finding what they are looking for if a user goes back and forth between multiple pages.

Easy to Use

Customize your experience to match your brand, and edit it as much and as often as you need to. Each experience is fully configurable from our Loop console.

The mobile SDK is free for all Loop customers who have one or mobile mobile channels for their account.

Ready to get the Loop Experience Platform SDK- a complete toolkit for developers? Download it from GitHub.

 

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