Category

Education
Customer experience
With today's importance of providing an exceptional customer experience, it’s important to differentiate these two terms. In this blog, we’re defining customer experience and customer service, while highlighting the key differentiators and how you can measure them for greater success. 
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Student Mental Health
By leveraging technology, you can offer more services without adding an impact to your operations team and budget.
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Social Media for Business
In this blog post, to keep you ahead of the social curve we’re taking a look at 5 ways businesses can leverage social media messaging in order to build loyalty with customers and drive revenue.
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Greenburger Table Topper
In this blog, we're taking a closer look at how you can effectively utilize the Loop Experience Platform in a way that delivers more feedback, encourages greater conversations, and provides you with customer data that drives loyalty and maximizes revenue.
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Loop Classic Messaging
When it comes to providing exceptional customer service on web chat, knowing the exact moments to introduce a human or a bot, is critical. 
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Brand Management
How everyone, from a prospective student, to a staff members, interact with these key areas on campus will make up their greater campus experience and leave a lasting impression of the institution's brand, either encouraging or discouraging them to promote the school to those they interact with on and off campus.
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Engage students through various channels
Digital transformation for higher education helps to improve the student experience by offering a multi-channel approach to communication.
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Loop Dashboard Reporting
The Loop Experience Platform is excited to announce a new feature release that will help organize the actionable insights from the data you collect from your customers.
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