Tag

Feedback
Customer Effort Score
In this blog, to share the relevance of the popular metric, we're breaking down what a customer effort score is, how to measure it, and the best practices for using it.
Continue Reading
Customer Loyalty Image
In this blog, we customer retention, how it can improve profits and the tools you can leverage to streamline the process.
Continue Reading
Benbria ROI
In this blog, we're looking at referrals and customer feedback as tools to enhance the customer experience and drive more revenue for optimized return on investment.
Continue Reading
SDK and KPI
In this blog post, we define API and SDK, share the differences and what you can expect with the incorporation of the Loop Experience Platform.
Continue Reading
Survey Feedback
Today, in order to curb low-response surveys and obtain the greatest amount of insight, we're looking at how you can optimize surveys to earn greater responses. Using channels you already leverage and a variety of question types, in this blog you'll learn tips to collect data in the most effective way for your business.  
Continue Reading
QR Code Reciepe
In this blog post, we're taking a look at centralizing location-based feedback, an effective method to engage customers and collect feedback.
Continue Reading
Smily face rating scale
Starting with the fundamentals, we're taking a look at how you can format a customer survey to engage customers and elicit the greatest number of responses.
Continue Reading
NPS Score Dial
For decades businesses have leveraged NPS to gauge how likely customers are to refer their business, vying for new ways to improve their score and surpass industry benchmarks.
Continue Reading
Customer experience
With today's importance of providing an exceptional customer experience, it’s important to differentiate these two terms. In this blog, we’re defining customer experience and customer service, while highlighting the key differentiators and how you can measure them for greater success. 
Continue Reading
Hospitality clients
In this blog, we’re breaking down the top 5 ways hotels can leverage the Loop Experience Platform to enhance their guest experience and keep safety top of mind.
Continue Reading
1 2 3 4 5 6
Loop Report Logo

Have The Loop Report Delivered to Your Inbox Monthly
Join customer experience leaders and receive customer engagement tips and resources delivered directly to your inbox with The Loop Report each month.

Benbria needs the contact information you provide to us to contact you about our products and services. You may unsubscribe from these communications at any time. For information on how to unsubscribe, as well as our privacy practices and commitment to protecting your privacy, please review our Privacy Policy.

Latest Blogs

Loop 4.2 Release
See What’s New: Loop 4.28 Release
March 21, 2024By
Unveiling the Power of Customer Feedback
March 18, 2024By
The Importnace of Resident Messaging in Long-Term Care Homes
February 21, 2024By