Let's take a deeper look into why you should be competing on customer experience and how you can get started with your own customer experience program today. Continue Reading
In this blog we’re highlighting contactless channels and the key moments in the hotel journey to engage guests. Because, regardless of what contactless channels you opt for, there are many ways to use them to your advantage.Continue Reading
The focus of this release surrounded the implementation of new features and workflows including dashboard subscriptions, channel management, and room management. Existing features were enhanced to improve organization and visibility across Loop.Continue Reading
In this blog, to help you develop a keen understanding of SMS text messaging. We’re taking a look at the benefits of SMS and practices you can use to improve customer communication on the channel.Continue Reading
The Loop Experience Platform will help you to effectively collect the feedback that you're looking for you so you can act and report on what is going on in-location.Continue Reading
This release was focused on the addition of new management pages to give Loop 360 users more control over users, locations, and tags. In addition to these features, product enhancements were implemented, offering improved usability and performance.Continue Reading
Using the Loop Experience Platform with Tripleseat, you can collect feedback from your guests before and after the event has taken place.Continue Reading
Traditionally, point of sale (POS) has been recognized as the end of a customer experience. A customer approaches the till, an employee checks them out, and they’re on their way. Continue Reading
The Loop Experience Platform adds elements of automation into the platform to ensure you can follow-up with customers during key moments of truth.Continue Reading
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