By

Sandra Holland
Food Service Survey Example
With the release of 4.12, Loop now has a new Survey Experience to help you build and deploy surveys that are more dynamic and offer increased flexibility.
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Loop 4.2 Release
This release introduces a wide range of new features and capabilities within Loop. New features were implemented surrounding the end-to-end survey designing workflow as well as the ability to export ticket data.
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Sending Email Templates
How you send a survey, highly impacts the number of responses you receive.  While it can be argued there are several factors that go into an optimized response rate, the channel type ultimately determines if your customer sees the message in the first place. This makes it critical to understand the varying channel types and...
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Facilities Management
In this blog, we’re looking at the benefits of a measurement tool and how facility managers can optimize their workflows by using one.
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Customer Engagement Best Practices
Providing insight to evaluate current offerings while also highlighting areas of improvement, and collecting customer feedback can help you build customer relationships and boost bottom lines.
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Loop 4.2 Release
The focus of this release surrounded the addition of features such as multi-level service level agreements and new dashboard filtering options.
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Survey Analytics
Whether you're fresh on the market for a customer experience solution or you're already debating a few options, the capabilities of a dashboard should be top of mind. So what exactly should you be looking for? Let's explore.
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Dashboards
With release of Loop 4.10, we have added dashboard drill downs, allowing you to get deeper into understanding your analytics.
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Loop 4.2 Release
The focus of this release surrounded the addition of major features such as dashboard drill downs and project folders to Loop 360.
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Engage Students in Omni-Channel
In this blog, we’re taking a look at the top student preferred channels to consider across campus. Because selecting the right channels is the key to opening up communication and fostering thoughtful connections.
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