As the holiday season cascades in, the hospitality industry braces itself for an exhilarating rush of guests seeking extraordinary experiences. From intimate family gatherings to lavish getaways, the demand for exceptional service surges during this festive period. Amidst the vibrant ambiance and heightened expectations, there exists an often overlooked yet pivotal element—feedback collection. In the...Continue Reading
Release 4.22 focused on the addition of new features designed with the purpose of enhancing administrative workflows in Loop. The introduction of single sign on will allow for a more secure and convenient login method for users in Loop.Continue Reading
In the ever-evolving world of business, the line between great and bad customer experiences is razor-thin. In an era where competition is fierce and consumer expectations are continually on the rise, delivering exceptional customer experiences has become paramount. But what exactly separates the great from the bad? In this blog, we’ll delve into the key...Continue Reading
Release 4.22 focused on the addition of new features designed with the purpose of enhancing administrative workflows in Loop. The introduction of single sign on will allow for a more secure and convenient login method for users in Loop.Continue Reading
School facilities are the backbone of the educational experience, playing a pivotal role in shaping students’ learning environments. From classrooms to playgrounds, every aspect of a school’s infrastructure impacts both students and staff. Consequently, it is imperative for school boards to prioritize facilities management to ensure optimal conditions for education. One powerful yet often overlooked...Continue Reading
In today’s competitive business landscape, standing out amongst other vendors is the key to success. Whether you’re a seasoned entrepreneur or a budding start-up, differentiating yourself from the crowd is crucial for attracting customers and thriving in your industry. In this blog post, we’ll explore effective strategies to help you shine and leave a lasting...Continue Reading
When it comes to the hospitality industry, guest satisfaction is paramount. Hotels strive to create exceptional experiences that leave a lasting impression on their guests. It’s essential for hotels to focus not only on the guest experience while they are on property, but also consider their pre-stay and post-stay experiences. In this blog post we...Continue Reading
Customer experience has become a key differentiating factor in most companies. Companies should be fostering a customer-centric culture that prioritizes feedback, engagement and strives to continuously improve across all areas. Loop offers companies a platform to excel in these areas. This allows for both a positive customer experience and positive employee experience. In this blog...Continue Reading
The relationship between business and customer has changed greatly over the years. In the past, businesses held the power, offering their service or product without the need to consult customers. And while that may have worked in the early 2000s, today the modern customer holds the power. With increasing competition, competitive prices, and the ability...Continue Reading
On a quarterly or yearly basis, businesses come together to determine their objectives. Setting goals to keep them on budget, ensuring inventory levels are sufficient and revenue targets are being met. But what about customer experience goals? One of the more telling aspects of a business’s success, setting goals for customer experience and measuring it...Continue Reading
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