In this blog, we're looking at referrals and customer feedback as tools to enhance the customer experience and drive more revenue for optimized return on investment.Continue Reading
In this blog post, we're sharing how an NPS survey paired with a customer experience platform can help you build brand advocates and also drive new business.Continue Reading
Today, in order to curb low-response surveys and obtain the greatest amount of insight, we're looking at how you can optimize surveys to earn greater responses. Using channels you already leverage and a variety of question types, in this blog you'll learn tips to collect data in the most effective way for your business. Continue Reading
In this blog post, we're taking a look at centralizing location-based feedback, an effective method to engage customers and collect feedback.Continue Reading
Starting with the fundamentals, we're taking a look at how you can format a customer survey to engage customers and elicit the greatest number of responses.Continue Reading
For decades businesses have leveraged NPS to gauge how likely customers are to refer their business, vying for new ways to improve their score and surpass industry benchmarks.Continue Reading
With today's importance of providing an exceptional customer experience, it’s important to differentiate these two terms. In this blog, we’re defining customer experience and customer service, while highlighting the key differentiators and how you can measure them for greater success. Continue Reading
In this blog post, to keep you ahead of the social curve we’re taking a look at 5 ways businesses can leverage social media messaging in order to build loyalty with customers and drive revenue.Continue Reading
In this blog, we're taking a closer look at how you can effectively utilize the Loop Experience Platform in a way that delivers more feedback, encourages greater conversations, and provides you with customer data that drives loyalty and maximizes revenue.Continue Reading
In this blog, we’re breaking down the top 5 ways hotels can leverage the Loop Experience Platform to enhance their guest experience and keep safety top of mind.Continue Reading
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