This release was focused on the addition of new management pages to give Loop 360 users more control over users, locations, and tags. In addition to these features, product enhancements were implemented, offering improved usability and performance.Continue Reading
Using the Loop Experience Platform with Tripleseat, you can collect feedback from your guests before and after the event has taken place.Continue Reading
The Loop Experience Platform adds elements of automation into the platform to ensure you can follow-up with customers during key moments of truth.Continue Reading
In this blog, we are going to showcase the Loop Inbox, where you can communicate with customers in real time, from the channel of their choice, from one dedicated inbox.Continue Reading
In this blog we are going to break down how tickets are handled in the Loop Experience Platform, looking specifically at Survey Projects and how automation plays a key role in the workflows.Continue Reading
The release of Loop 4.2 focuses on Facility Management and Hospitality in support of the ability to collect more granular insights and automating action workflows.Continue Reading
Whether you're managing a small restaurant chain, multiple services across a university campus or ensuring health and safety at a workplace building, a feedback tool is essential to gaining the knowledge you need to be successful with your customers.Continue Reading
Loop 360 lays the foundation for an engaging user experience that allows for clients to better close the loop on feedback with their customers. Expanding on this philosophy will allow Benbria to add new features in an effort to solidify its position as an all-in-one, real-time customer feedback and messaging platform for location-based operations.Continue Reading
In this blog post, we're taking a look at "closed-loop feedback"; A fundamental tactic to engaging customers and ensuring that all comments and concerns are addressed in order to increase sentiment. In addition to shedding light on what this tactic is, we'll also share key best practices and how to execute "closing the loop" with...Continue Reading
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