By

Sandra Holland
Digital in Hospitality
In this blog, we’ll look at some key trends shaping the future of hospitality and how you can leverage digital technology to drive your hotel forward.
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Connecting to your customers graphic
In this blog, we’re taking a look at how you can differentiate yourself using preference data and how using it in conjunction with technology, can help streamline the process. 
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Loop 4.2 Release
The focus of this release included several performance improvements to enhance the overall user experience within Loop 360. With the addition of the ability to expand survey responses, Loop 360 users can view responses in more detail than ever before.
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Nurse talks to patient at long term care home
To showcase the potential of measuring the patient experience in long-term care, we're unpacking the return you can see from implementing a feedback program.
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Mother and son play on tablet in hotel room
Customer experience and guest messaging are now going hand-in-hand. With guest messaging options, hotels and properties alike can improve their customer experience by giving customers ample ways to connect and communicate with staff or their loved ones. Similarly, in-room tablets are also related to having a positive guest experience. In-room tablets help promote guest messaging...
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Person filling out NPS Survey
In this blog, we're showcasing the benefits of transitioning towards digital with the top 4 savings you'll experience by ditching paper.
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Customer Journey Map
It’s time to rethink the experience you provide by looking at your entire customer journey from start to finish.  How can you do so effectively? Let’s ​​introduce you to customer journey mapping.
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Loop 4.2 Release
The focus of this release surrounded the implementation of additional pages to support user management. New functionality was introduced, while existing features were enhanced in support of this workflow. Additional enhancements were made to improve the overall user experience within Loop.
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Healthcare patient looking at their phone
By using a feedback program along with sophisticated technology supporting your staff, you can measure the in-patient experience and build a thriving clinical environment. In this blog, we explore how you can start by measuring the in-patient experience and the benefits that follow.
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Email Template Builder
In this blog post, we will break down how the Email Template Builder in Loop is both easy to use and helpful to create effective emails that solicit customer feedback.
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