Enhancing Campus Experience Management In today’s competitive educational landscape, creating a positive campus experience for students, guests, faculty and staff is paramount. Campus Experience Management solutions enable institutions to manage all key touchpoints across the campus including dining, housing, retail, parking, facilities as well as vendor performance—to elevate the overall experience and remain competitive. Let’s...Continue Reading
Campus dining services play a pivotal role in the overall campus experience, directly influencing students’ daily lives. Effective and responsive dining services can contribute significantly to student satisfaction and well-being. The key to achieving this is through robust and continuous student feedback. In this blog post we explore the ways that student feedback can drastically...Continue Reading
As the heartbeat of academic life, the campus bookstore plays a pivotal role in supporting students’ educational journeys. Beyond just a place to purchase textbooks, it serves as a central hub where students gather resources, seek study aids, and even find a sense of community. In the pursuit of enhancing this vital space, one key...Continue Reading
In the ever-evolving world of higher education, universities and colleges are under increasing pressure to find innovative ways to improve the campus experience while boosting ancillary revenue. Ancillary revenue, the income generated by an institution from sources other than tuition, is vital for maintaining and enhancing campus facilities, services, and programs. In this blog post,...Continue Reading
In the ever-evolving world of business, the line between great and bad customer experiences is razor-thin. In an era where competition is fierce and consumer expectations are continually on the rise, delivering exceptional customer experiences has become paramount. But what exactly separates the great from the bad? In this blog, we’ll delve into the key...Continue Reading
School facilities are the backbone of the educational experience, playing a pivotal role in shaping students’ learning environments. From classrooms to playgrounds, every aspect of a school’s infrastructure impacts both students and staff. Consequently, it is imperative for school boards to prioritize facilities management to ensure optimal conditions for education. One powerful yet often overlooked...Continue Reading
Tracking the student experience on campus allows schools to better understand the needs and challenges faced by students. Monitoring this experience, schools can easily identify where improvements can be made to support students in housing, on campus, and enhance the overall experience to improve student satisfaction. In this blog post we explore the places that...Continue Reading
In this blog we’re highlighting contactless channels and the key moments in the hotel journey to engage guests. Because, regardless of what contactless channels you opt for, there are many ways to use them to your advantage.Continue Reading
As a customer-centric organization, Sodexo collects feedback as an important part of their business. At Trinity Western University was able to help them automate a formally manual process.Continue Reading
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