Release 4.22 focused on the addition of new features designed with the purpose of enhancing administrative workflows in Loop. The introduction of single sign on will allow for a more secure and convenient login method for users in Loop.Continue Reading
School facilities are the backbone of the educational experience, playing a pivotal role in shaping students’ learning environments. From classrooms to playgrounds, every aspect of a school’s infrastructure impacts both students and staff. Consequently, it is imperative for school boards to prioritize facilities management to ensure optimal conditions for education. One powerful yet often overlooked...Continue Reading
In this blog post, we will explore the significance of enabling care providers to centralize patient feedback and how it can lead to tangible improvements in the patient experience.Continue Reading
In this blog post, we will explore how survey feedback and messaging capabilities of Loop can assist hotels utilizing Tripleseat software in enhancing guest experiences and driving overall guest satisfaction.Continue Reading
For years Benbria has worked with our partner Tripleseat to bring automated customer feedback to their clients. Loop integrates with Tripleseat at 4 key moments in the sales process: pre-sale, post-sale, pre-event and post-event. We are thrilled to announce we will be going to the Tripleseat annual event, EventCamp in Boston on May 3, 2023. ...Continue Reading
Maintaining a good reputation is one of the hardest things for a business to achieve. It takes many things into consideration including: trust between staff and patients, reliability and the quality of care provided. Ensuring a centre checks these boxes, increases the odds that a long-term care centre will have a good reputation. However, negative...Continue Reading
If it’s your first time drafting a survey, it can be challenging to understand what types of questions you want to ask your customers. In most instances, several of your customers will be on completely different journeys, purchasing different products and services. So, how exactly can you create a survey that tackles them all? In this...Continue Reading
In this blog, we talk about the value of measuring the customer experience, why it’s so crucial and the benefits that follow. But how can you be sure you’re in need of a measurement program? Today, we’re uncovering 4 critical signs, it’s time to start measuring the experience. 4 Signs To Start Measuring the Experience...Continue Reading
Over the years, the Loop Experience Platform has made tremendous advancements. Releasing new features and capabilities while refreshing aesthetics and product lines to better suit our client’s needs. While you may keep up with our regular releases, today, we’re here to share our favourite features. In this blog, we’re covering 6 of our favourite key...Continue Reading
What does omni-channel mean to you? Over the years, the definition of using multiple channels has changed greatly. At first, it was simply adopting more than one channel, now it’s much more than that. Businesses today must consider the effects of the digital transformation and pandemic on channel preferences, moments of engagement, verbiage and more. ...Continue Reading
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