Case Study: Sodexo Federal Reserve Bank

Provide Guest-Centric Service that Creates a Positive Experience

Sodexo is a food service provider at businesses, hospitals, schools and other organizations. They operate the food service at the Federal Reserve Bank in New York and New Jersey. They wanted to find a way to close the loop on feedback with customers in real-time allowing staff to quickly solve customer complaints. In this case study learn how they uses Loop to respond to and report on customer feedback for an improved customer experience. 

Sodexo: Federal Reserve
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