PALM BEACH, Fla. — September 22, 2015 — The International Luxury Hotel Association (“ILHA”), a non-profit professional association for the advancement of the practice and development of luxury hospitality worldwide, is excited to announce it has appointed Benbria Corporation as its official text and mobile guest engagement technology partner.
Meet the Benbria Team at the International Luxury Hotel Association’s Luxury Hotel conference in Orlando, 27-29 September 2015, and learn how Loop text & mobile guest engagement will help you:
Loop®, by Benbria Corporation, is a text & mobile engagement solution that helps hotel, retail, and restaurant brands to enhance the customer experience. Leveraging the customer’s preferred choice of communications – texting, web chat, native app, email and kiosk – Loop allows customers to communicate directly with management and staff to make requests, resolve issues and share their expe rience before, during and after their visit. Closing the loop through on-the-spot staff action helps brands to improve customer satisfaction, save at-risk customers, increase revenue and foster positive online reviews. Get in the loop® at www.benbria.com.
About International Luxury Hotel Association (ILHA)
The ILHA is the luxury hotel industry’s premier professional association. Its vision is to be the preeminent association promoting, unifying and advancing the luxury hotel industry through insight, opinion and research. ILHA is the largest influencer in the luxury hotel industry and reaches an audience of more than 225,000 hotel professionals in 90+ countries. It also produces the ILHA SmartBrief, the luxury hotel industry’s daily news brief and their Luxury Hotel Conference each year. The ILHA provides several media channels to help connect the business world with the luxury hotel industry.
Benbria, Loop, Get in the Loop, and Keep Us in the Loop are registered trademarks of Benbria Corporation. All other trademarks are the property of their respective owners.