Loop Messaging enables for omni-channel engagement allowing your customers to connect with you through their preferred channel. Keep track of all the conversations in one convenient location and easily assign conversations to different departments to better answer customer questions.
In the this brochure we dive deeper into the importance of omni-channel engagement, collecting feedback from customers and how it can help you to improve your business.
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Understand your customers temperament before responding to inquiries.
Escalate difficult questions to upper management to be dealt with properly
Easily set up automatic responses to commonly asked questions.