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In long-term care facilities, effective communication between residents and staff is paramount. This crucial interaction, known as resident messaging, plays a vital role in ensuring the well-being and satisfaction of residents. Messaging can enhance the overall quality of care provided within long term care homes. At the heart of resident messaging lies the principle of...Continue Reading
New Orleans, the vibrant city nestled along the Mississippi River, is a melting pot of cultures, cuisines, and experiences. From its rich history to its lively music scene and delectable cuisine, there’s something for everyone in the Big Easy. Since we will be attending the PointClickCare Summit, we thought we would put together a must...Continue Reading
In an era where customer-centricity reigns supreme, the landscape of customer experience is constantly evolving, shaped by technological advancements and changing consumer behaviors. As we stride into 2024, the realm of customer experience is poised for further transformation, characterized by several trends that are set to redefine the way businesses engage with their audience. Hyper-personalization:...Continue Reading