“Issues at the intersection of luxury, hospitality, and wellness travel” were the focus of the ILHA Pinnacle Summit, which kicked off on Sunday at the Gaylord National Resort & Convention Centre in Washington D.C. The event hosted a number of high-profile speakers — including Arianna Huffington, President and Editor-in-Chief of the Huffington Post, who touched on the importance of sleep and how it relates to performance and productivity.
The summit got started with a talk, delivered by Shane Green, the founder of SGEi, about how hoteliers can develop a culture that enriches the guest experience.
The ILHA 2016 PINNACLE SUMMIT begins now! Swing by registration and grab your goodie bag! #ilhasummit #hospitality #travel #conference #DC pic.twitter.com/cQ5psu2oFM
— International Luxury Hotel Association (@luxuryhotelorg) September 25, 2016
Are you going to the #ILHAsummit? Here are some things to do in the area: https://t.co/mpujLhz638 @luxuryhotelorg #hospitality
— Benbria (@Benbria) September 22, 2016
Yummy! My first Arnold Palmer. Lunch before the #ILHAsummit (@ McCormick & Schmick's) https://t.co/CuOIHbRLkd pic.twitter.com/z032vdaDrm
— DeAnna McKillip (@k9carryall) September 25, 2016
Shane Green, Founder of SGEI & host of @travelchannel 's Resort Rescue kicked off today's speaker sessions! #ilhasummit #hospitality #DC pic.twitter.com/9i17TfpoJa
— International Luxury Hotel Association (@luxuryhotelorg) September 25, 2016
Come see @JamesGeneau, @mom_ceo, @RRR_Tweet, and team at the @Benbria booth today! #ILHASummit #tech #luxury #hotel pic.twitter.com/arq7DEtpyw
— Benbria (@Benbria) September 26, 2016
Over the course of three days, attendees heard from hotel executives, travel and hospitality media professionals, hospitality academics, and more.
AFAR mag founder Joseph Diaz proves the power of personal storytelling as travel inspiration #ILHAsummit pic.twitter.com/S0HPsTl0pH
— dianna carr (@diannacarmel) September 26, 2016
Dealing with Crisis in the Digital Age by Mathew Evins, CEO of @EVINSsct Communications #ILHAsummit #PR #hospitality pic.twitter.com/3i4wtsCYTk
— M. Erin Strong (@merinstrong) September 26, 2016
"It's not that big brother is watching, it's that you're connected to big brother whether you want to or not" – @EVINSsct. #ilhasummit #DC
— International Luxury Hotel Association (@luxuryhotelorg) September 26, 2016
Our Founder & President @_ShaneGreen's #CultureHacker #keynote was exhilarating! #ILHAsummit #CompanyCulture #GuestExperience pic.twitter.com/TGplFBTDYW
— SGEi (@_SGEi) September 26, 2016
At #ILHASummit – you never know who you will meet 😀 pic.twitter.com/QUf4i7PcKU
— Suitelifeins (@SuitelifeIns) September 26, 2016
There were even cute critters to see and relaxing experiences to be had on the exhibition floor.
Resonanceco takes a well-deserved break in a sleep pod at #ILHASummit. Now that we're refreshed, come visit us to talk luxury at booth #844! pic.twitter.com/moylILGYqI
— dianna carr (@diannacarmel) September 26, 2016
Hi everyone! We are at #ILHAsummit in DC. Expo is about to open . Have a gr8 chat. #petchat pic.twitter.com/11mDseWx4B
— DeAnna McKillip (@k9carryall) September 26, 2016
On the final day, Arianna Huffington gave her keynote address and Benbria’s head of marketing presented findings from research conducted in partnership with the Cornell School of Hotel Administration.
@LuxPRLady kicks off the last day of the 2016 PINNACLE SUMMIT. Head up to room Maryland C! #ilhasummit #hospitality #luxury #conference pic.twitter.com/DmTtdoHUlR
— International Luxury Hotel Association (@luxuryhotelorg) September 27, 2016
@LuxPRLady from @RitzCarlton says that defining, shareable moments are ones that connect to emotion on or off-site. #RCMemories #ILHASummit
— dianna carr (@diannacarmel) September 27, 2016
@CarinaSvensen "Brands w/ a strong sense of theatre mythology community are best placed to forge connections that endure" #ILHASummit
— BAMOinc (@BAMOinc) September 27, 2016
#Customerengagement & #Technology with @benbria Head of #Mktg @JamesGeneau & @cornell Exec Director @rohit_verma pic.twitter.com/F2H3xQDxQP
— M. Erin Strong (@merinstrong) September 27, 2016
Maximize your cognitive power through sleep – @ariannahuff #ILHASummit @HuffingtonPost pic.twitter.com/aUJV6bwhIO
— M. Erin Strong (@merinstrong) September 27, 2016
"If we don't create boundaries around technology, we are going to sacrifice humanity." @ariannahuff #sleeprevolution #ILHASummit
— Allison Sitch (@englishprlady) September 27, 2016
Love the human interactions and humour from @ariannahuff during her opening remarks #ILHASummit pic.twitter.com/DHZdCkolV5
— Allison Sitch (@englishprlady) September 27, 2016
Make sure to get your copy of @ariannahuff‘s new book #TheSleepRevolution down in the exhibit hall! #ilhasummit #hospitality #conference #DC pic.twitter.com/adi4u8ECRU
— International Luxury Hotel Association (@luxuryhotelorg) September 27, 2016
What did you take away from the ILHA Pinnacle Summit? Share your thoughts with us in the comments, or on LinkedIn, Facebook, or Twitter!
