With the constant influx of competitors and the ever-changing and complex hospitality market, it can be hard to find new and invigorating ways to earn customer loyalty and maximize your revenue. But with the emergence of new technologies and consumer-centric strategies, there are more and more things your brand can leverage in order to stay...Continue Reading
With a strong global community of 1.3 billion people, Facebook Messenger has been making colossal strides in the way customers engage with brands, making it important for businesses to consider adopting. With the Loop® Platform, we’ve now introduced Facebook Messenger as a channel to our unified team inbox. Activating this channel links the Loop platform...Continue Reading
Increasing online reviews for your product or service is a great way to spread brand awareness and improve overall adoption or customer traffic. For your business, reviews can help pinpoint problems and also encourage exceptional service by recognizing team members. For your customers, reviews can help them determine which product or service best fits their...Continue Reading
Knowing how to stand out from a group of competitors is a hurdle most small businesses face. Especially when there are larger and more established ones with greater brand awareness.. But standing out doesn’t always mean having the biggest advertisements or the largest budget. In fact, it’s much more than that. Making your small business...Continue Reading
Employee engagement, to put it simply, is when an employee adopts the values and vision of a business and works to ensure it is successful. It’s a new and invigorating topic in the restaurant industry – with multiple benefits to help businesses grow. To demonstrate why you should incorporate engaging experiences, we’ve compiled the top...Continue Reading
Creating a new user on the Loop® platform is essential to ensuring each team member has access to the specific aspects of the solution which align with their role. In order to simplify creating a new Loop platform user, we’ve broken down the process for you: Creating a New User Creating a new user on the...Continue Reading
With the introduction of review sites and social channels, restaurants have become even more focused on the customer experience and driving loyalty through exceptional service. It’s important to find ways to ensure a positive brand experience so you not only deter negative feedback online, but also drive repeat business that maximizes your restaurant’s revenue. In...Continue Reading
The Loop® Knowledge Base is your one stop library for a wealth of information on everything Loop. Whether you are a new user or a long time client, it’s a great resource to sharpen your skills and achieve optimal results within your program. The Loop Knowledge Base allows you to search any questions you may...Continue Reading
Over the years, texting and mobile guest engagement solutions have taken multiple industries by storm, including hospitality – allowing employees to effectively communicate and build loyalty from guests. This is important for the IT professional, as texting and messaging options ease operations by providing a seamless opportunity for guests to connect with team members. Further,...Continue Reading
The practice of gamifying the workplace has been a part of the business world for decades, but as technology has advanced so has the rise in the number of companies using gamification tactics. Gamification is a technique introducing elements of game playing such as competition and point scoring to motivate employees. It can be used...Continue Reading
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