By

Sandra Holland
AI-Assisted
The Loop Experience Platform has been using Natural Language Processing to capture sentiment, so with these new innovations, we have decided to build and explore how we can take the platform to the next level using AI.
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Loop 4.2 Release
Release 4.18 focused on the addition of new features that leverage artificial intelligence to enhance the usability and efficiency of user workflows across Loop.
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automate tripleseat feedback
Using the Loop Experience Platform and the integration with Tripleseat, collect automate feedback through streamlined workflows that increase team efficiency and give you the data that you need to make business decisions.
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The focus of any manager of a facility is to ensure safe operation of the building and a comfortable environment for customers to enjoy. Whether it is an office building, school, or restaurant, outside of safety and maintenance, understanding the occupants expectations demands rank high on the list of priorities and need to be considered...
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Loop 4.2 Release
Release 4.17 focused on new features available to users in Loop 360 such as contact profiles and a more convenient workflow for adding new users into the platform.
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Loop 4.2 Release
This release introduces a wide range of new features and capabilities within Loop. New features were implemented surrounding custom field management and presentation.
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Conditional Logic
If it’s your first time drafting a survey, it can be challenging to understand what types of questions you want to ask your customers.  In most instances, several of your customers will be on completely different journeys, purchasing different products and services. So, how exactly can you create a survey that tackles them all? In this...
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In this blog, we talk about the value of measuring the customer experience, why it’s so crucial and the benefits that follow.  But how can you be sure you’re in need of a measurement program?  Today, we’re uncovering 4 critical signs, it’s time to start measuring the experience. 4 Signs To Start Measuring the Experience...
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Key Features
Over the years, the Loop Experience Platform has made tremendous advancements. Releasing new features and capabilities while refreshing aesthetics and product lines to better suit our client’s needs. While you may keep up with our regular releases, today, we’re here to share our favourite features. In this blog, we’re covering 6 of our favourite key...
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2023 Trends
The past 5 years have been a whirlwind for customers and businesses alike. As we’ve taken the time to transition back to in-person experiences, the way that we show up and interact with each other has changed greatly.For many businesses, 2023 will be an extension of 2022 – keeping digital top of mind but finding ways...
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