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Sandra Holland
Customer at front desk
By Azure Collier Director of Brand Marketing Tripleseat Since almost 60 percent of hotel bookings occur online, it makes sense that your customers are using the Internet to research and find hotels to book for their business and leisure travel. Your hotel needs to be active online to attract the attention of potential customers and...
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SDK and KPI
In this blog post, we define API and SDK, share the differences and what you can expect with the incorporation of the Loop Experience Platform.
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SDK Feedback
Get the most out of your app by adding feedback and messaging to both collect and engage your customers in real time.
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NPS Champion
In this blog post, we're sharing how an NPS survey paired with a customer experience platform can help you build brand advocates and also drive new business.
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Survey Feedback
Today, in order to curb low-response surveys and obtain the greatest amount of insight, we're looking at how you can optimize surveys to earn greater responses. Using channels you already leverage and a variety of question types, in this blog you'll learn tips to collect data in the most effective way for your business.  
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Sodexo: Federal Reserve
The Sodexo restaurants at the Federal Reserve Bank in New York and New Jersey needed a solution to report customer feedback as part of their Key Performance Indicators with their client.
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Sodexo: Trinity West University
As a customer-centric organization, Sodexo collects feedback as an important part of their business. At Trinity Western University was able to help them automate a formally manual process.
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QR Code Reciepe
In this blog post, we're taking a look at centralizing location-based feedback, an effective method to engage customers and collect feedback.
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Managing Customer Feedback
In this blog post, we’re taking a look at 6 ways to manage customer feedback in a productive and meaningful way, so you can generate greater customer satisfaction.  
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