Tag

Customer Service
NPS Score Dial
For decades businesses have leveraged NPS to gauge how likely customers are to refer their business, vying for new ways to improve their score and surpass industry benchmarks.
Continue Reading
Customer experience
With today's importance of providing an exceptional customer experience, it’s important to differentiate these two terms. In this blog, we’re defining customer experience and customer service, while highlighting the key differentiators and how you can measure them for greater success. 
Continue Reading
Social Media for Business
In this blog post, to keep you ahead of the social curve we’re taking a look at 5 ways businesses can leverage social media messaging in order to build loyalty with customers and drive revenue.
Continue Reading
Greenburger Table Topper
In this blog, we're taking a closer look at how you can effectively utilize the Loop Experience Platform in a way that delivers more feedback, encourages greater conversations, and provides you with customer data that drives loyalty and maximizes revenue.
Continue Reading
Food Service Customer Service
In this article, in order to shed light on the importance of customer experience within the food service industry, we’re sharing 10 pivotal CX statistics in addition to our best practices for delivering an unparalleled experience.
Continue Reading
Loop Classic Messaging
When it comes to providing exceptional customer service on web chat, knowing the exact moments to introduce a human or a bot, is critical. 
Continue Reading
Hospitality clients
In this blog, we’re breaking down the top 5 ways hotels can leverage the Loop Experience Platform to enhance their guest experience and keep safety top of mind.
Continue Reading
Amb your business in 2021
Today, in order to prepare you for the new year, we're taking a look at customer experience trends that emerged in 2020, that you can leverage for a prosperous new year.
Continue Reading
XP Platform
When it comes to delivering an exceptional customer experience, having real-time actionable data at your fingertips is critical.
Continue Reading
Restaurant Service
Learn how contactless messaging is important within the restaurant industry, and how you can leverage it to transform the dining experience.
Continue Reading
1 2 3 4 5 6
Loop Report Logo

Have The Loop Report Delivered to Your Inbox Monthly
Join customer experience leaders and receive customer engagement tips and resources delivered directly to your inbox with The Loop Report each month.

Benbria needs the contact information you provide to us to contact you about our products and services. You may unsubscribe from these communications at any time. For information on how to unsubscribe, as well as our privacy practices and commitment to protecting your privacy, please review our Privacy Policy.

Latest Blogs

A group of three young adults, two women and one man, are laughing together outdoors. The woman in the foreground on the right, wearing a plaid shirt and glasses, is smiling broadly with her mouth open and appears to be speaking or gesturing.
Cultivating Connections: 3 Ways to Engage with Students for a Better Campus Experience
June 19, 2025By
Overhead view of two women interacting at a modern reception desk with a light-colored top and wood paneling.
Top 5 Ways to Enhance Guest Experience in Hotels
June 3, 2025By
Advancing AI-Powered Customer Experience
May 20, 2025By