Tag

Customer Feedback
Contactless Hotel Journey
In this blog we’re highlighting contactless channels and the key moments in the hotel journey to engage guests. Because, regardless of what contactless channels you opt for, there are many ways to use them to your advantage.
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Event Feedback
Using the Loop Experience Platform with Tripleseat, you can collect feedback from your guests before and after the event has taken place.
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Customer Feedback Online Survey Graphic
With a number of moving parts to consider, in this blog, we’re taking a look at the common challenges businesses face with a customer feedback program, and how to overcome them.
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Restaurant Questionnaire
For restaurants, in particular, the benefits of communicating in real time are substantial. They include; better service, increased customer satisfaction, higher online ratings, enhanced in-dining operations, and other qualities that contribute to overall restaurant success. 
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Customer Loyalty
Touching on some main themes explored in the eBook, in this blog we'll explore the current state of customer experience, and how to create a winning customer experience program.
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Invest in CX Blog
From positive word-of-mouth marketing, repeat visits, or improved work culture, customer experience has proven time and time again to generate a hefty ROI - convincing businesses around the world to pivot and build thriving customer experiences. Therefore, to showcase its importance and the benefits, here, we share the top 5 reasons why you should start...
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Campus Experience
With the right tools in place and an experience strategy, you can better manage student experiences all while streamlining operations on the backend.
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Customer Touchpoints
Identifying customer touchpoints is much like this; mapping every moment of contact with a customer within their journey for a simple and effective purchase experience. Using these touchpoints, businesses can modify the journey and ensure all customers arrive at the last leg of their journey with greater satisfaction.
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5 Star Rating
While customer experience has been a key concept in the world of business for decades, a new buzzword has emerged putting more pressure on businesses to evolve alongside the digital landscape.
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Thank you for your feedback 5 star
In this blog post, we’re taking a closer look NPS, CSAT, and CES and how they impact your customer experience in order to help you decide which metric is right for you. 
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Latest Blogs

A group of three young adults, two women and one man, are laughing together outdoors. The woman in the foreground on the right, wearing a plaid shirt and glasses, is smiling broadly with her mouth open and appears to be speaking or gesturing.
Cultivating Connections: 3 Ways to Engage with Students for a Better Campus Experience
June 19, 2025By
Overhead view of two women interacting at a modern reception desk with a light-colored top and wood paneling.
Top 5 Ways to Enhance Guest Experience in Hotels
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Advancing AI-Powered Customer Experience
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