The Loop Experience Platform includes multiple software and hardware solutions to deliver and end-to-end experience management program. Deploy a single product or an all-in-one solution to engage your customers and manage their experience using multiple channels of engagement.
The Loop Experience Platform is flexible and includes multiple products and channels of engagement. Get started quickly and grow with Loop over time by adding more solutions as your program matures and your needs change. Collect customer feedback, engage with customers, analyze results and deployment more channels.
Loop Messaging is a concierge messaging hub for communicating with customers on their channel of choice to increase customer loyalty, enhance the customer experience and streamline operations. Loop Messaging is purpose-built for location-based operations and deeply integrates with enterprise systems. Capture and forward requests to close the loop and more.
With Loop CXM, you can gain a holistic understanding of your customers’ experiences and drive meaningful business impact. Listen to your customers and act at the right time to deliver better products and services, improve operations, increase loyalty and reduce churn.
Learning how to have a successful CX program is essential to having a successful business. The Loop Experience Platform has a range of products to help you improve your CX program. In this brochure you will learn about the different products and how they work to increase customer perception of your brand.