Category

Restaurants
Freshslice Pizza Creates Loyalty with Guests Across Locations Using the Loop Experience Platform.
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In this blog, we're taking a closer look at how you can effectively utilize the Loop Experience Platform in a way that delivers more feedback, encourages greater conversations, and provides you with customer data that drives loyalty and maximizes revenue.
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In this article, in order to shed light on the importance of customer experience within the food service industry, we’re sharing 10 pivotal CX statistics in addition to our best practices for delivering an unparalleled experience.
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When it comes to providing exceptional customer service on web chat, knowing the exact moments to introduce a human or a bot, is critical. 
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Not all quick service food and fast casual restaurants were prepared with a contactless curbside pickup strategy when they had to close their in-room dining in the wake of the pandemic in early 2020.
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With the rise in contactless communication, QR codes have been a key tool to stay engaged with customers. Learn how to leverage and effectively maximize the use of QR codes in your business.
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Today, in order to prepare you for the new year, we're taking a look at customer experience trends that emerged in 2020, that you can leverage for a prosperous new year.
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When it comes to delivering an exceptional customer experience, having real-time actionable data at your fingertips is critical.
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contactless-communication-messaging
Business communication as we know it, has evolved immensely over the span of a few short months. For brick and mortar, physical distancing has become paramount and protective measures for customer safety has become vital for retention. With these new standards in place contactless communication has emerged as the model communication method for today’s modern...
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When it comes to building loyalty and satisfaction with customers, there are a number of moving elements to consider.  For grocery stores, this is especially true as a customer’s experience can vary depending on where produce is sourced, how helpful staff are, what brands are carried, how fresh the hot bar is and so on....
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