With the rise in contactless communication, QR codes have been a key tool to stay engaged with customers. Learn how to leverage and effectively maximize the use of QR codes in your business.Continue Reading
Today, in order to prepare you for the new year, we're taking a look at customer experience trends that emerged in 2020, that you can leverage for a prosperous new year.Continue Reading
Digital transformation for higher education helps to improve the student experience by offering a multi-channel approach to communication.Continue Reading
The Loop Experience Platform is excited to announce a new feature release that will help organize the actionable insights from the data you collect from your customers.Continue Reading
Learn how contactless messaging is important within the restaurant industry, and how you can leverage it to transform the dining experience.Continue Reading
It’s evident that today, customer feedback is integral to enhancing the overall experience and improving satisfaction. This is especially true recently, where a desire for heightened health and safety precautions has become increasingly critical. Continue Reading
In a recent study performed by Gartner, it was projected that ”2.19 billion consumers will use consumer messaging apps by 2019.” It goes without saying that messaging apps hold considerable value. Since the mid-2000’s the opportunity to connect with guests on a range of digital channels has grown substantially, proving to be more than just...Continue Reading
Contactless communication and guest messaging have become both the present and future of business and customer interaction. Deterring unnecessary physical contact, it helps build relationships and improve revenue flow without sacrificing peace of mind. For hotels, this form of communication has become paramount. As restrictions slowly lift and guests feel more at ease travelling, it’s...Continue Reading
Business communication as we know it, has evolved immensely over the span of a few short months. For brick and mortar, physical distancing has become paramount and protective measures for customer safety has become vital for retention. With these new standards in place contactless communication has emerged as the model communication method for today’s modern...Continue Reading
Have The Loop Report Delivered to Your Inbox Monthly Join customer experience leaders and receive customer engagement tips and resources delivered directly to your inbox with The Loop Report each month.
Benbria needs the contact information you provide to us to contact you about our products and services. You may unsubscribe from these communications at any time. For information on how to unsubscribe, as well as our privacy practices and commitment to protecting your privacy, please review our Privacy Policy.
