Benbria is a leader in real-time experience management, helping industry leaders deliver a superior experience that goes above and beyond their competitors. We specialize in real-time feedback and engagement, helping you better understand and delight your customers and employees.
We help brands build meaningful relationships throughout the customer journey by using real-time experience management software and promote omni-channel communication with your customers. This will help brands build strong customer relationships and decrease customer churn.
Our core values centre around leadership, integrity, innovation and passion. These help drive all aspects of our business, including the decision making, hiring and development of upcoming products. This helps to build long lasting relationships both within our company and with clients.
We believe that if you work and hard and enjoy what you do then you will never work a day in your life. We strive to hire people who love what they do and are passionate about their careers. Everyone on the team works together towards a common goal to drive the company forward as one. For more information check out our Culture Page.
The Loop Experience Platform includes multiple software and hardware solutions to deliver an end-to-end experience management program. Deploy a single product or an all-in-one solution to engage your customers and manage their experience using multiple channels of engagement. Benbria’s Loop Experience Platform has two core products: Loop Messaging and Loop CXM.
Loop Messaging is a concierge messaging hub for communicating with customers on their channel of choice to increase customer loyalty, enhance the customer experience and streamline operations. Loop Messaging is purpose-built for location-based operations and deeply integrates with enterprise systems. Capture and forward requests to close the loop and more.
With Loop CXM, you can gain a holistic understanding of your customers’ experiences and drive meaningful business impact. Listen to your customers and act at the right time to deliver better products and services, improve operations, increase loyalty and reduce churn.
