Benbria is a leader in real-time experience management, helping industry leaders deliver a superior experience that goes above and beyond their competitors. We specialize in real-time feedback and engagement, helping you better understand and delight your customers and employees.
We help brands build meaningful relationships throughout the customer journey by using real-time experience management software and promote omni-channel communication with your customers. This will help brands build strong customer relationships and decrease customer churn.
Our core values centre around leadership, integrity, innovation and passion. These help drive all aspects of our business, including the decision making, hiring and development of upcoming products. This helps to build long lasting relationships both within our company and with clients.
We believe that if you work and hard and enjoy what you do then you will never work a day in your life. We strive to hire people who love what they do and are passionate about their careers. Everyone on the team works together towards a common goal to drive the company forward as one. For more information check out our Culture Page.
The Loop Experience Platform includes multiple software and hardware solutions to deliver an end-to-end experience management program. Deploy a single product or an all-in-one solution to engage your customers and manage their experience using multiple channels of engagement. Benbria’s Loop Experience Platform has two core products: Loop Messaging and Loop CXM.
Loop Messaging is a concierge messaging hub for communicating with customers on their channel of choice to increase customer loyalty, enhance the customer experience and streamline operations. Loop Messaging is purpose-built for location-based operations and deeply integrates with enterprise systems. Capture and forward requests to close the loop and more.
With Loop CXM, you can gain a holistic understanding of your customers’ experiences and drive meaningful business impact. Listen to your customers and act at the right time to deliver better products and services, improve operations, increase loyalty and reduce churn.
Sir Terence Matthews is the founder and Chairman of Wesley Clover International. Since 1972, Terry has either founded or funded more than 100 companies, including Mitel and Newbridge Networks. In total, more than 140 founders have been backed by Wesley Clover, with more than $1.0B in direct investment.
Don, is an accomplished senior executive with international experience. As General Partner at Wesley Clover, Don is focused on building successful growth companies by working with and mentoring the entrepreneurial technology investments in the Wesley Clover Portfolio.
Jordan invests in his technical skill set and leverages his business knowledge to optimize decisions as the CEO of Benbria. He is an active member of the technology and startup community in Canada and specialties include customer and agile software development in the areas of cloud, web and mobile.
Mason Du co-founded Benbria in 2007 and is a passionate entrepreneur, investor and engineer. Prior to founding Benbria, Mason has created cloud products at Microsoft (Office 365), and built AI engines at Electronic Arts (FIFA). Mason has developed a strong reputation for advising and investing in promising start-ups.
Jean-Paul Cossart heads Wesley Clover France and is an associate of WCS Europ and a member of the Alacrity Ecosystem of accelerators initiated by Wesley Clover in five countries. JP.Cossart’s experience has spanned service providers, corporate and consumer markets and international development, global sales and marketing.
Peter Cleaveland is a business strategist and knows how to strengthen organizations. A respected community leader, Peter has been a volunteer for many organizations and in 2012, Peter was awarded the Sovereign’s Medal for Volunteers by the Governor General of Canada for his involvement within the community.
