Employee Experience Management Platform

Why EXM Matters
Employee experience is more than satisfaction, it’s about engagement, retention, and culture. With today’s hybrid and remote workforce, understanding what really matters to your people is critical to reducing turnover and driving performance. The Loop EXM platform helps you listen, act, and improve,  in real time.

Key Features of Loop EXM

• Employee Experience Surveys: Capture feedback across every stage, from onboarding to exit. Customize surveys to measure engagement, inclusion, well‑being, and intent to stay. 
• Real‑Time Feedback Dashboards: Get up-to-date insights via centralized dashboards to understand sentiment, trends, and engagement. 
• Sentiment Analysis: Use AI-powered tools to analyze open-text responses, detect themes, and surface root causes.
• Action Plans: Turn feedback into concrete change, set priorities, assign owners, track resolution statuses, and enforce SLAs.
• Omni‑Channel Survey Distribution: Reach your team no matter where they are, via email, SMS, kiosks, web, social, and more.
• Engagement & Retention Metrics: Track key metrics like eNPS (employee net promoter score), ESAT, and other custom KPIs.

How Loop EXM Helps Your Organization

• Boost Retention: By identifying risk factors early and acting on feedback, you can reduce turnover.
• Drive Culture: Use real feedback to influence company values, DE&I initiatives, and team dynamics.
• Empower Managers: Provide managers with dashboards and insights so they can address issues proactively.
• Make Data‑Driven Decisions: Use sentiment trends, root cause analysis, and action tracking to inform strategic people initiatives.

Who Uses Loop EXM
Organizations of all sizes and sectors. Whether you’re in corporate, facilities management, higher education, or hospitality, Loop EXM scales to your needs. (You can pull sector-specific messaging based on Benbria’s verticals.)

What’s Inside the Brochure

• Detailed platform overview
• Feature breakdowns with screenshots
• Use-case stories and industry applications
• Implementation guidance
• Security, integrations, and compliance overview