In this blog, to aid your efforts in tackling 2022 head-on, we're taking a look at 6 customer experience trends to shape the upcoming year.Continue Reading
While customer experience has been a key concept in the world of business for decades, a new buzzword has emerged putting more pressure on businesses to evolve alongside the digital landscape.Continue Reading
In this blog, we're looking at referrals and customer feedback as tools to enhance the customer experience and drive more revenue for optimized return on investment.Continue Reading
In this blog post, we define API and SDK, share the differences and what you can expect with the incorporation of the Loop Experience Platform.Continue Reading
In order to answer that question and to help you gain a better understanding of texting and messaging, we’ve broken them down so you can decide what type of communication best suits your business and customers needs.Continue Reading
It almost goes without saying that introducing bots to a hospitality setting has the potential for disaster, and hospitality professionals must be careful to balance this technology with the need for impeccable customer service. Here are a few ways to find that balance with hotel automation.Continue Reading
With many longterm stays, their guest-first approach ensures that everyone is treated individually, providing flexibility to create the perfect home away from home.Continue Reading
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