Tracking the student experience on campus allows schools to better understand the needs and challenges faced by students. Monitoring this experience, schools can easily identify where improvements can be made to support students in housing, on campus, and enhance the overall experience to improve student satisfaction. In this blog post we explore the places that...Continue Reading
In this blog we’re highlighting contactless channels and the key moments in the hotel journey to engage guests. Because, regardless of what contactless channels you opt for, there are many ways to use them to your advantage.Continue Reading
As a customer-centric organization, Sodexo collects feedback as an important part of their business. At Trinity Western University was able to help them automate a formally manual process.Continue Reading
How everyone, from a prospective student, to a staff members, interact with these key areas on campus will make up their greater campus experience and leave a lasting impression of the institution's brand, either encouraging or discouraging them to promote the school to those they interact with on and off campus.Continue Reading
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