Using the Loop Experience Platform with Tripleseat, you can collect feedback from your guests before and after the event has taken place.Continue Reading
In this blog, to share the relevance of the popular metric, we're breaking down what a customer effort score is, how to measure it, and the best practices for using it.Continue Reading
How you report on the data you collect to make those decisions is almost as important as the data itself.Continue Reading
The Benbria Blog
The Benbria Blog offers insights into the latest research in the field of customer engagement technology and best practices, with a focus on real-time messaging and measurement of the experience.
