You’ve onboarded the Loop Experience Platform and just started collecting customer experience data – a great first step in running a successful customer experience program. Now, while you wait for responses to trickle in, it’s time to turn your attention to Loop’s data collection features and start strategizing how you can make the most out...Continue Reading
When it comes to providing exceptional customer service on web chat, knowing the exact moments to introduce a human or a bot, is critical. Continue Reading
The Loop Experience Platform is excited to announce a new feature release that will help organize the actionable insights from the data you collect from your customers.Continue Reading
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