When it comes to the hospitality industry, guest satisfaction is paramount. Hotels strive to create exceptional experiences that leave a lasting impression on their guests. It’s essential for hotels to focus not only on the guest experience while they are on property, but also consider their pre-stay and post-stay experiences. In this blog post we...Continue Reading
In this blog post, we will explore how survey feedback and messaging capabilities of Loop can assist hotels utilizing Tripleseat software in enhancing guest experiences and driving overall guest satisfaction.Continue Reading
Customer experience has become a key differentiating factor in most companies. Companies should be fostering a customer-centric culture that prioritizes feedback, engagement and strives to continuously improve across all areas. Loop offers companies a platform to excel in these areas. This allows for both a positive customer experience and positive employee experience. In this blog...Continue Reading
Release 4.21 focused on the addition of new features and feature enhancements to enable seamless and effective communication between Loop 360 users and their contacts.Continue Reading
Toronto is just in the backyard of Benbria's head office and several members of our team are originally from the area. Naturally, the fact that HITEC will be coming to Ontario's urban centre has us excited to revisit our former home and share some of our favourite places with our customers, partners and prospects. Check...Continue Reading
Release 4.20 focused on the addition of new features and feature enhancements to enhance visibility and reporting capabilities across Loop.Continue Reading
Tracking the student experience on campus allows schools to better understand the needs and challenges faced by students. Monitoring this experience, schools can easily identify where improvements can be made to support students in housing, on campus, and enhance the overall experience to improve student satisfaction. In this blog post we explore the places that...Continue Reading
For years Benbria has worked with our partner Tripleseat to bring automated customer feedback to their clients. Loop integrates with Tripleseat at 4 key moments in the sales process: pre-sale, post-sale, pre-event and post-event. We are thrilled to announce we will be going to the Tripleseat annual event, EventCamp in Boston on May 3, 2023. ...Continue Reading
Maintaining a good reputation is one of the hardest things for a business to achieve. It takes many things into consideration including: trust between staff and patients, reliability and the quality of care provided. Ensuring a centre checks these boxes, increases the odds that a long-term care centre will have a good reputation. However, negative...Continue Reading
Release 4.19 focused on the addition of features in Loop 360 including a contact management page and geofencing restrictions for surveys distributed over link channels.Continue Reading
Have The Loop Report Delivered to Your Inbox Monthly Join customer experience leaders and receive customer engagement tips and resources delivered directly to your inbox with The Loop Report each month.
Benbria needs the contact information you provide to us to contact you about our products and services. You may unsubscribe from these communications at any time. For information on how to unsubscribe, as well as our privacy practices and commitment to protecting your privacy, please review our Privacy Policy.
